Hu­man rights com­plaints linked to ser­vice de­liv­ery is­sues

The Star Early Edition - - NEWS - SAMKELO MTSHALI

THERE has been a steady in­crease in the num­ber of hu­man rights com­plaints re­lated to ser­vice de­liv­ery.

This is ac­cord­ing to the An­nual Trends Anal­y­sis re­port re­leased by the South African Hu­man Rights Com­mis­sion (SAHRC) yes­ter­day.

The re­port out­lines sta­tis­tics and data on hu­man rights vi­o­la­tions re­ceived dur­ing the 2015-2016 fi­nan­cial year.

Of the to­tal 4663 com­plaints re­ceived by the com­mis­sion, 428 were about lack of ac­cess to health­care, water, food and so­cial se­cu­rity.

“Vi­o­la­tions of the right to Sec­tion 27 Rights – health­care, food, water, and so­cial se­cu­rity – ac­count for the third high­est hu­man rights vi­o­la­tions. The com­mis­sion has seen a sig­nif­i­cant in­crease in the num­ber of com­plaints re­lat­ing to these rights since 2012,” said HRC spokesper­son Gail Smith.

In the 2012-2013 fi­nan­cial year, 236 com­plaints were re­ceived. The num­ber in­creased to 361 in the fol­low­ing fi­nan­cial year. In 2014-2015, 338 com­plaints were re­ceived.

“This in­crease is tied to the in­suf­fi­cient or lack of ser­vice de­liv­ery ex­pe­ri­enced by in­nu­mer­able com­mu­ni­ties in South Africa,” Smith said.

The re­port states that “the right to ac­cess health­care ser­vices gen­er­ated com­plaints about the poor state of af­fairs in hos­pi­tals and clin­ics”.

“Is­sues in­cluded poor work­ing con­di­tions, staff short­ages, short­age of med­i­ca­tion and es­sen­tial drugs, train­ing of per­son­nel, build­ing in­fra­struc­ture, equip­ment, emer­gency trans­porta­tion, and wait­ing times in these pub­lic health es­tab­lish­ments.

“The water-re­lated com­plaints are lodged by in­di­vid­u­als and com­mu­ni­ties who have no, or lim­ited, ac­cess to suf­fi­cient water. Oth­ers are lodged by com­plainants whose water sup­ply had been dis­con­tin­ued by the water ser­vice author­ity,” the re­port read. Of the 749 com­plaints re­gard­ing equal­ity, 505 were hu­man rights vi­o­la­tions re­lated to race.

“Given the scourge of racism, the com­mis­sion will li­aise with the rel­e­vant or­gans of state to im­ple­ment mea­sures aimed at the achieve­ment of equal­ity in the ar­eas of re­spon­si­bil­ity by elim­i­nat­ing any form of un­fair dis­crim­i­na­tion or the per­pet­u­at­ing of in­equal­ity in any law, policy or prac­tice,” the re­port read.

Vi­o­la­tions of the right to just ad­min­is­tra­tive ac­tion had 379 com­plaints and 409 were about the vi­o­la­tions of rights in re­la­tions to ar­rest and de­ten­tion. The HRC re­ceived 290 com­plaints re­gard­ing hous­ing.

505 com­plaints were re­lated to race

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