Pas­sen­gers win com­pen­sa­tion

The Star Late Edition - - COMPANIES -

TRAVEL and tourism group TUI must pay pas­sen­gers com­pen­sa­tion over dis­rup­tions to Ger­man flights, be­cause of crew mem­bers call­ing in sick in Oc­to­ber, a court in Han­nover ruled yes­ter­day. The court found in favour of two par­ties who had sued over de­lays and a can­cel­la­tion, or­der­ing TUI to pay them 800 (R11 206) and 2 000 re­spec­tively, plus in­ter­est. The staff short­ages in Oc­to­ber fol­lowed TUI’s an­nounce­ment of plans to put its Ger­man TUIfly air­line into a new leisure air­line joint ven­ture with parts of Air Ber­lin, spark­ing em­ployee con­cern over po­ten­tial job cuts and work­ing con­di­tions. Many pi­lots and crew called in sick, forc­ing TUIfly to can­cel dozens of flights dur­ing what is a school hol­i­day pe­riod for some fed­eral states. Staff re­turned to work when the com­pany of­fered to keep pay and con­di­tions un­changed for three years. The com­pany has re­funded the cost of hol­i­days that were can­celled, but more than 600 com­plaints have been filed by cus­tomers seek­ing ad­di­tional com­pen­sa­tion un­der EU rules. – Reuters

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