Half­way goes all the way

Toy­ota Shelly Beach gets recog­nised for ex­cep­tional per­for­mance and wins dealer of the year

The Witness - Wheels - - MOTORING - — Wheels Re­porter.

HALF­WAY Toy­ota Shelly Beach is the 2014 Toy­ota Dealer of the Year.

Half­way Toy­ota Shelly Beach was recog­nised for their ex­cep­tional per­for­mance in 2014 and awarded the 2014 Toy­ota Dealer of the Year.

This marks a first for this deal­er­ship and for the Half­way group.

“This award to Brian Jones and his team at Half­way Toy­ota Shelly Beach is richly de­served. Their con­sis­tent per­for­mance over the years has fi­nally edged this deal­er­ship to the ul­ti­mate prize in the Toy­ota sta­ble,” said Calvyn Ham­man, Toy­ota South Africa Mo­tors se­nior vice pres­i­dent of sales and mar­ket­ing.

“Lead­ing from the front, Half­way Toy­ota Shelly Beach con­tin­u­ously ex­ceeds cus­tomer ex­pec­ta­tions and has achieved ex­cep­tional re­sults in all the devel­op­ment pro­grammes en­sur­ing that it is a bea­con of ser­vice ex­cel­lence in the Toy­ota dealer fam­ily and also in their re­gion of op­er­a­tion,” said Ham­man, adding that the Toy­ota Dealer Awards are al­ways hotly con­tested and the com­pe­ti­tion is fierce.

Awarded an­nu­ally, the Toy­ota Dealer Awards are based on a com­pre­hen­sive set of met­rics on which each dealer is mea­sured through­out the pre­ced­ing year. Th­ese mea­sure­ments in­clude cus­tomer ser­vice, en­vi­ron­men­tal pro­tec­tion, fi­nan­cial per­for­mance and ve­hi­cle sales.

In se­lect­ing the 2014 Toy­ota Dealer of the Year, Toy­ota iden­ti­fied the best per­form­ing deal­er­ship in the small, medium, large and mega cat­e­gories. Brian Jones and Half­way Toy­ota Shelly Beach were recog­nised in the Large cat­e­gory and re­ceived the over­all award; while Calvin Parry of Al­goa Toy­ota Uiten­hage, Danny Goven­der of Thek­wini Toy­ota Dur­ban and Jo­hann Folscher of Bar­loworld Toy­ota Cen­tu­rion were awarded for their out­stand­ing achieve­ments in the small, medium and mega cat­e­gories re­spec­tively.

Toy­ota recog­nised sev­eral deal­ers and dealer groups dur­ing its award cer­e­monies which con­cluded last week; in­clud­ing the cov­eted Chair­man’s Achieve­ment Award. Awarded at the dis­cre­tion of Dr Jo­han van Zyl, the pres­i­dent and CEO of Toy­ota South Africa Mo­tors and man­ag­ing of­fi­cer, for ex­cep­tional ser­vice to the Toy­ota brand, Mar­ius de Bruin of the Bar­loworld Mo­tor Re­tail Group took the honours.

Fol­low­ing the spe­cial Chair­man’s Award, Toy­ota cel­e­brated the deal­er­ship with the best en­vi­ron­men­tal ini­tia­tives. For in­no­va­tive en­vi­ron­men­tal projects — both in the deal­er­ship en­vi­ron­ment and in the sur­round­ing com­mu­nity — and for keep­ing true to the global Toy­ota Earth Char­ter, Toy­ota recog­nised Charl Ven­ter from Werda Toy­ota for his hard work.

Apart from the Chair­man’s and En­vi­ron­men­tal Awards, Toy­ota also sin­gled out the dealer with the high­est level of cus­tomer ser­vice. For an ex­cep­tional cus­tomer ex­pe­ri­ence score for the past year, Toy­ota recog­nised Mart­i­nus Ros­souw of Sta­tus Toy­ota, Cradock.

In a re­lated cat­e­gory Toy­ota recog­nised its best per­form­ing mon­i­tor ser­vice dealer. Toy­ota’s mon­i­tor ser­vice deal­ers act as spe­cial­ist res­o­lu­tion deal­ers for com­plex prob­lems or prob­lems that do not have an ap­par­ent so­lu­tion. An­thony Bara­ball of Mor­timer Toy­ota New­cas­tle re­ceived the Mon­i­tor Dealer of the Year award.

Toy­ota Fi­nan­cial Ser­vices (TFS) also recog­nised the best per­form­ing Toy­ota dealer and this year Martin Klopper of Half­way Toy­ota Four­ways re­ceived the Toy­ota Fi­nan­cial Ser­vices CEO award for the sec­ond con­sec­u­tive year.

Other awards: Vice Pres­i­dent’s Awards:

The Toy­ota Vice Pres­i­dent’s Awards recog­nise the best over­all achieve­ments in var­i­ous func­tional cat­e­gories, in­clud­ing ve­hi­cle sales, ve­hi­cle mar­ket­ing, parts and ser­vic­ing. Toy­ota recog­nised the fol­low­ing deal­ers for their out­stand­ing achieve­ments:

• Vice Pres­i­dent’s Award: Ve­hi­cle Mar­ket­ing — Half­way Toy­ota Shelly Beach (Brian Jones)

• Vice Pres­i­dent’s Award: Cus­tomer Ser­vice — Car­ni­val Toy­ota (Nic Muller)

• Vice Pres­i­dent’s Award: Au­tomark — Bar­loworld Cen­tu­rion (Jo­hann Folscher)

• Vice Pres­i­dent’s Award: Com­bined Cus­tomer Ex­pe­ri­ence

Mega: Hill­crest Toy­ota (War­ren Dem­mer)

Large: Half­way Toy­ota Shelly Beach (Brian Jones)

Medium: Hu­mans­dorp Toy­ota (Jo­han Brits)

Small: Sta­tus Toy­ota Cradock (Mart­i­nus Ros­souw)

Toy­ota South Africa Mo­tors also recog­nised the most pro­fi­cient Di­vi­sional Group Man­ag­ing Direc­tor and Group Man­ag­ing Direc­tor of Dealer Groups in the Toy­ota net­work. Jimmy Loub­ser of the Locross Toy­ota Group was recog­nised in the Di­vi­sional cat­e­gory, while An­drew Miller re­ceived the Group Man­ag­ing Direc­tor of the Year award.

• Toy­ota South Africa Mo­tors has the largest net­work of deal­ers in South­ern Africa, with 190 ded­i­cated Toy­ota deal­ers serv­ing cus­tomers in South Africa, Namibia, Le­sotho, Botswana and Swazi­land.

Chrysler South Africa Dealer Awards

Chrysler South Africa (Pty) Ltd, im­porter of Chrysler, Jeep and Dodge brand ve­hi­cles lo­cally held its an­nual Dealer of the Year awards ban­quet last Fri­day night. The event cel­e­brated the suc­cess of the Chrysler and Fiat brand deal­er­ships coun­try­wide.

The gala evening func­tion, held un­der starry skies at Hay­ward’s Grand Sa­fari in the Di­no­keng Re­gion (Place of Rivers) east of Pre­to­ria, saw the hand­ing-out of a num­ber of awards to the lead­ing deal­er­ships, recog­nis­ing the best of the group’s net­work.

The luxury African sa­fari lodge pro­vided the per­fect back­drop to the awards for Chrysler South Africa’s top achiev­ers.

Dealer of the Year

• Cat­e­gory A — Metro: Chrysler Jeep Dodge Bed­ford­view

•B — Ur­ban: M& Z Mo­tors, Wind­hoek

• C — Ru­ral: McCarthy In­yanga

• Man­ag­ing Direc­tor’s Award: M& Z Mo­tors, Wind­hoek.

PHOTO: QUICK­PIC

(From left) Calvyn Ham­man, se­nior vice pres­i­dent: Sales and Mar­ket­ing of Toy­ota South Africa Mo­tors; Rob New­ton, Half­way Group CFO; Brian Jones, Toy­ota Dealer of the Year at Shelly Beach; Ge­orge Baikie, Half­way Group CEO and Jo­han van Zyl, CEO and Pres­i­dent of Toy­ota South Africa Mo­tors.

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