Chang­ing the taxi in­dus­try

30 newly-ap­pointed of­fi­cers trained to im­part skills to own­ers, driv­ers and con­duc­tors

The Witness - Wheels - - MOTORING -

SAN­TACO-KZN held its first train­ing ses­sion for fi­nan­cial of­fi­cers at Siyazi in Pi­eter­mar­itzburg.

The two-day train­ing course aimed to qual­ify ed­u­ca­tors who could change the mind­sets of taxi op­er­a­tors, driv­ers and the con­duc­tors at grass­roots lev­els.

Thirty newly ap­pointed train­ing of­fi­cers, who rep­re­sent 16 re­gional of­fices in KZN, un­der­went the course on March 10 and 11.

They will next cham­pion changes in busi­ness man­age­ment “to bring about dig­nity in the taxi in­dus­try”, said chief strate­gic of­fi­cer from the San­taco (South African Na­tional Taxi Coun­cil) na­tional of­fice Bafana Ma­gag­ula.

He said the train­ing fo­cused on im­part­ing skills, knowl­edge and clar­ity on busi­ness man­age­ment.

The skills in­clude in­form­ing driv­ers about cus­tomer care, pro­vid­ing ad­vanced driv­ing skills, first-aid train­ing, time and fi­nance man­age­ment.

Them­binkosi Ngob­ese told the train­ing of­fi­cers they had to as­sist the in­dus­try and its mem­bers to act dif­fer­ently.

He said the in­dus­try has been in ex­is­tence for decades “but the very min­i­mum has been achieved”.

“It is an in­dus­try fa­mously known by se­vere ha­rass­ment, in­tim­i­da­tion and vi­o­lence, an in­dus­try that has been ef­fec­tively de-reg­u­lated and any form of reg­u­la­tion that has taken place has been viewed with sus­pi­cion and re­sent­ment.” San­taco-KZN pro­vin­cial chair­per­son Boy Zondi told all the fa­cil­i­ta­tors their job would be to change the minds of the taxi driv­ers and the op­er­a­tors.

He em­pha­sised that San­taco-KZN will have present all the mod­ules re­quired by the taxi driv­ers and the op­er­a­tors at its academy. — WR.

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