Hino SA still cus­tomers’ favourite

The Witness - Wheels - - MOTORING -

HINO South Africa stayed on top in the lat­est Scott By­ers Com­par­a­tive Cus­tomer Sat­is­fac­tion Mon­i­tor (CCSM) for the first quar­ter of 2015.

Hino re­tained the top po­si­tion on the com­bined score from the last quar­ter of 2014 with 96,29%. UD Trucks and Volvo tied for run­ner-up po­si­tion on 94,10%, with Scania tak­ing a very close third place on 94,07%.

Im­por­tant for Hino SA was the fact that the com­pany showed im­prove­ment in all cat­e­gories of the re­search — sales, ser­vice and parts — as well as in the com­bined score.

“We are very proud of our achieve­ments in the first quar­ter of 2015, with the ma­jor con­tribut­ing fac­tor be­ing that our fac­tory near Dur­ban is now run­ning at planned ca­pac­ity, while in the first quar­ter of last year Hino sales were ham­pered by stock short­ages as we ramped up out­put at our re­lo­cated truck plant,” said Ernie Traut­mann, the vice pres­i­dent of Hino SA.

“The strong sales per­for­mance, backed by an ex­cel­lent show­ing in the CCSM gives us a solid foun­da­tion on which to build as we con­tinue into 2015.” — Wheels Re­porter.

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