Get a third quote on older cars

The Witness - Wheels - - MOTORING -

WITH con­sumers choos­ing to keep their cars longer, Les McMaster, chair of the Mo­tor In­dus­try Work­shop As­so­ci­a­tion (MIWA), has one piece of ad­vice for own­ers of cars with­out war­ranties or ser­vice plans — get a sec­ond or even third opinion from an in­de­pen­dent work­shop.

McMaster said that sec­ond opinion will of­ten show the ini­tial di­ag­no­sis was in­cor­rect, or if it was cor­rect, that the re­pair quote is ex­or­bi­tant.

He re­calls how, re­cently, a car owner was quoted R85 000 at a deal­er­ship to re­pair a turbo and was left feel­ing he had no al­ter­na­tive but to trade the car in at a frac­tion of its worth.

“A friend then rec­om­mended he take the car to an in­de­pen­dent work­shop in­stead.

“Not only was the turbo re­paired but they also re­placed the brakes and car­ried out a full ser­vice — all for R28 000.

“It is also not an iso­lated case as we re­ceive nu­mer­ous re­quests from mo­torists monthly with sim­i­lar com­plaints,” McMaster said.

His adds that in seek­ing a sec­ond opinion, it’s im­por­tant to se­lect a work­shop that has the lat­est tech­nol­ogy, meth­ods, equip­ment and train­ing.

“Most good in­de­pen­dent work­shops reg­u­larly up­grade their fa­cil­i­ties and equip­ment and up­skill their tech­ni­cians.”

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