Get a third quote on older cars
WITH consumers choosing to keep their cars longer, Les McMaster, chair of the Motor Industry Workshop Association (MIWA), has one piece of advice for owners of cars without warranties or service plans — get a second or even third opinion from an independent workshop.
McMaster said that second opinion will often show the initial diagnosis was incorrect, or if it was correct, that the repair quote is exorbitant.
He recalls how, recently, a car owner was quoted R85 000 at a dealership to repair a turbo and was left feeling he had no alternative but to trade the car in at a fraction of its worth.
“A friend then recommended he take the car to an independent workshop instead.
“Not only was the turbo repaired but they also replaced the brakes and carried out a full service — all for R28 000.
“It is also not an isolated case as we receive numerous requests from motorists monthly with similar complaints,” McMaster said.
His adds that in seeking a second opinion, it’s important to select a workshop that has the latest technology, methods, equipment and training.
“Most good independent workshops regularly upgrade their facilities and equipment and upskill their technicians.”