Top award for KZN’s Daim­ler deal­ers

The Witness - Wheels - - FRONT PAGE -

DAIM­LER Trucks and Buses re­warded its top deal­ers for 2016 at a Dealer of the Year event held in Zanz­ibar last month.

Mercedes-Benz Com­mer­cial Ve­hi­cles Dur­ban took home the 2016 Daim­ler Trucks and Buses Dealer of the Year award, ce­ment­ing their place as one of the most in­no­va­tive deal­ers in the dealer net­work foot­print.

The Top Brand Per­for­mance for Vans Large Vol­ume went to Gar­den City Com­mer­cial Ve­hi­cles, based in Pi­eter­mar­itzburg.

Union Mo­tors on the South Coast won four awards — the Most Im­proved Dealer for Daim­ler Trucks and Buses, the Top Brand Per­for­mance for Vans Medium Vol­ume, Top Brand Per­for­mance for Freight­liner Medium Vol­ume and the Top Brand Per­for­mance for FUSO Medium Vol­ume.

“Last year proved to be a tough one for the com­mer­cial ve­hi­cles in­dus­try, but our deal­ers proved their met­tle and de­liv­ered the type of ex­cel­lent re­sults we are recog­nis­ing them for,” said Jasper Hafkamp, ex­ec­u­tive direc­tor of Daim­ler Trucks and Buses South­ern Africa.

“We mea­sure our dealer part­ners’ per­for­mance in terms of de­liv­er­ables which in­clude cus­tomer sat­is­fac­tion, cus­tomer re­la­tion­ship man­age­ment, new ve­hi­cles, af­ter-sales and tar­get per­for­mance,” added Hafkamp.

Mercedes-Benz Com­mer­cial Ve­hi­cles Gaut­eng East was awarded the Mercedes-Benz Vans Dealer of the Year ac­co­lade, con­firm­ing the dealer’s con­stant ap­petite for in­creased cus­tomer sat­is­fac­tion. “I am de­lighted to present this award to ... as this is a team ef­fort. From the sales staff to the work­shop and the ad­min­is­tra­tion team.

“They did ex­tremely well last year and I am con­fi­dent that they will do ev­ery­thing in their power in or­der to re­tain the award next year,” said Na­dia Trim­mel, head of Mercedes­Benz Vans South­ern Africa.

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