Top award for KZN’s Daimler dealers
DAIMLER Trucks and Buses rewarded its top dealers for 2016 at a Dealer of the Year event held in Zanzibar last month.
Mercedes-Benz Commercial Vehicles Durban took home the 2016 Daimler Trucks and Buses Dealer of the Year award, cementing their place as one of the most innovative dealers in the dealer network footprint.
The Top Brand Performance for Vans Large Volume went to Garden City Commercial Vehicles, based in Pietermaritzburg.
Union Motors on the South Coast won four awards — the Most Improved Dealer for Daimler Trucks and Buses, the Top Brand Performance for Vans Medium Volume, Top Brand Performance for Freightliner Medium Volume and the Top Brand Performance for FUSO Medium Volume.
“Last year proved to be a tough one for the commercial vehicles industry, but our dealers proved their mettle and delivered the type of excellent results we are recognising them for,” said Jasper Hafkamp, executive director of Daimler Trucks and Buses Southern Africa.
“We measure our dealer partners’ performance in terms of deliverables which include customer satisfaction, customer relationship management, new vehicles, after-sales and target performance,” added Hafkamp.
Mercedes-Benz Commercial Vehicles Gauteng East was awarded the Mercedes-Benz Vans Dealer of the Year accolade, confirming the dealer’s constant appetite for increased customer satisfaction. “I am delighted to present this award to ... as this is a team effort. From the sales staff to the workshop and the administration team.
“They did extremely well last year and I am confident that they will do everything in their power in order to retain the award next year,” said Nadia Trimmel, head of MercedesBenz Vans Southern Africa.