Well done Home Affairs
I HAD put off renewing my South African passport for weeks, daunted by negative feedback.
So the day came, armed with my neighbour’s stool, water and Checkers digestives, I made my way there.
Gilmore Parking; how convenient is that? I walked round the corner and saw at least 70 people, quietly resigned — Home Affairs was offline.
Sitting on my stool, I dispensed biscuits and then went home.
The next day, it took 45 minutes and my passport was to be collected in five days.
Before I reached home, I got a text to say my passport renewal was in the system.
Four working days later, I got an SMS to fetch my passport, clearly the background staff were working like beavers; it took 45 minutes.
Strengthened , I decided to try for my free pensioner’s ID smart card.
Good news for SA citizens born in another country — because of the many varying nationalities they didn’t know how long it could all be “configured”.
Could it be 10 years? I could be dead — our little joke!
Well done, Home Affairs staff, I hope your working environment can be made a little more attractive, all citizens deserve that.