Free services for the poorest
municipal policies help alleviate poverty by providing free basic services to people unable to support themselves. The poorest households – the unemployed, people living on grants and children – benefit from free water, electricity, sewage and sanitation services.
To access these services, known as Expanded Social Packages, households have to register with their municipality. Child-headed households automatically qualify, and people receiving social grants will require a means test.
To register, you need to provide documents showing: • Monthly income of the household is not more than two state pensions.
• You do not own any other property besides your residence.
• You must be at least 18 years old and a South African citizen.
After submitting the documents, you will be visited by municipal employees and a social worker for an assessment.
Households are entitled to: • 6 000 litres of water per household of eight people per month
• 50 kWh of electricity per
• Basic sanitation services
To access free basic services, child-headed and poor households have to register with their municipality.