Ideal clinic up­holds na­tional stan­dards

Vuk'uzenzele - - Health - No­luthando Motswai

Bertha Gx­owa Pri­mary Health Care (PHC) clinic in Gaut­eng leads in terms of align­ing its ser­vices with the Na­tional Core Stan­dards (NCS).

Ahead of the in­tro­duc­tion of Na­tional Health In­sur­ance (NHI), the qual­ity of South Africa’s health care ser­vices is as­sessed ac­cord­ing to the uni­form set of ex­pec­ta­tions set out in the NCS.

Meet­ing these NCS makes the Bertha Gx­owa PHC fa­cil­ity ex­em­plary and, it would seem, a plea­sure to visit.

Minute Mo­fo­keng vis­its the clinic for a monthly checkup and to col­lect his di­a­betes med­i­ca­tion. He said he waits no more than 20 min­utes to be seen. “The nurses are car­ing and friendly, they lis­ten to my con­cerns and my med­i­ca­tion is al­ways avail­able for me.

“I am also very proud to hear that my com­mu­nity clinic is the best in the coun­try. It warms my heart that we have a car­ing gov­ern­ment,” said Mo­fo­keng.

Bertha Gx­owa PHC clinic has equipped emer­gency and re­sus­ci­ta­tion rooms; re­duces con­ges­tion and wait­ing times by us­ing a book­ing sys­tem for pa­tients with chronic dis­eases; and pro­vides a Cen­tral Chronic Medicine Dis­pens­ing and Dis­tri­bu­tion pickup point for medicines.

Gaut­eng tops the chart with ideal clin­ics

The De­part­ment of Health’s lat­est ideal clinic sta­tus re­ports that Gaut­eng has had the high­est num­ber of ideal clin­ics (281 out of 372) across the coun­try from 2015 to 2018.

The Ekurhu­leni dis­trict has the high­est per­cent­age of fa­cil­i­ties with ideal sta­tus at 88.2 per­cent.

Tsh­wane dis­trict scored 86.3 per­cent, Sed­ibeng 74.4 per­cent, Johannesburg 72.6 per­cent and West Rand 45.8 per­cent.

An ideal fa­cil­ity has good in­fra­struc­ture, ad­e­quate staff and med­i­cal sup­plies, good ad­min­is­tra­tive pro­cesses, and im­ple­ments ap­pli­ca­ble clin­i­cal poli­cies, pro­to­cols and guide­lines. A clinic should co­op­er­ate with other gov­ern­ment de­part­ments and pri­vate sec­tor and non-gov­ern­men­tal or­gan­i­sa­tions to ad­dress the so­cial de­ter­mi­nants of health.

Sis­ter Vir­ginia Nkomo who is the op­er­a­tional man­ager of the Bertha Gx­owa PHC clinic said con­stant team work and com­mu­ni­cat­ing prop­erly are among the rea­sons why it is a top fa­cil­ity.

“We try our best to en­sure that pa­tients don’t wait for a long time and we in­form them if we are ex­pe­ri­enc­ing any dif­fi­culty. We also have a sug­ges­tion box where pa­tients have an op­por­tu­nity to share their view with us.”

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