iPhone ex­plo­sions ‘not caused by de­fects’

Weekend Argus (Saturday Edition) - - NEWS -

PARIS: US tech­nol­ogy gi­ant Ap­ple said yes­ter­day it had seen no ev­i­dence that over­heat­ing bat­ter­ies had caused screens on some of its iPhones to ex­plode, blam­ing in­ci­dents in France on “ex­ter­nal force”.

French au­thor­i­ties have opened an in­ves­ti­ga­tion into the safety of the cult smart­phone, fol­low­ing claims by sev­eral users in France and else­where that their iPhone screens had shat­tered in a danger­ous man­ner dur­ing use.

“To date, there are no con­firmed bat­tery over­heat­ing in­ci­dents for iPhone 3GS and the num­ber of re­ports we are in­ves­ti­gat­ing is in the sin­gle dig­its,” the firm said in a state­ment.

“The iPhones with bro­ken glass that we have an­a­lysed to date show that in all cases the glass cracked due to an ex­ter­nal force that was ap­plied to the iPhone,” the com­pany added.

Ten French con­sumers said their iPhone screens ex­ploded or cracked without ex­pla­na­tion, in­clud­ing a case in mid-Au­gust in which a teenager was said to have suf­fered an eye in­jury.

Ap­ple’s com­mer­cial di­rec­tor in France, Michel Coulomb, met con­sumer af­fairs min­is­ter Herve Novelli yes­ter­day to dis­cuss the probe launched by a state safety agency.

Af­ter­wards, Novelli said it was too soon to ap­por­tion blame.

“The first re­sults show, ac­cord­ing to Ap­ple man­age­ment, that the iPhones weren’t dam­aged by a bat­tery de­fect lead­ing to an ex­plo­sion, but that there had been a prior shock that cracked the screens,” the min­is­ter said. – Sapa-AFP

Newspapers in English

Newspapers from South Africa

© PressReader. All rights reserved.