Questions sellers should ask
A N YO N E c o n t e m p l a t i n g t h e appointment of an estate agent should take a great deal more care than is often the case, says Simon Raab of Greeff Properties.
Before they are appointed to sell properties, agents should confirm verbally, or preferably in writing, that they have written the Estate Agency Affairs Board examinations, that they are members of the local Institute of Estate Agents of South Africa, and that they hold valid fidelity fund certificates.
Sellers should make sure their agents receive ongoing training from their agencies, and that they have passed the NQF Level 4 qualification in Real Estate.
Clients should ask whether the agency has a budget for advertising and, if so, how large this is, what media it uses and how frequently. It is important agents live in the areas they serve and can produce marketrelated data to show their valuations and analyses are up-to-date.
Sellers should also ask whether the agents’ company ethics have ever been questioned publicly.