Poor ser­vice and mix-up mar meal

Weekend Argus (Saturday Edition) - - FRONT PAGE -

SINOLWAZI APRIL

ON A CHILLY Mon­day morn­ing I de­cided to grab a meaty meal to warm up and help kick­start my day. I walked up Loop Street and my eyes fell upon on a build­ing on the cor­ner of Loop and Long­mar­ket streets, a trendy bistro with big wooden win­dows ad­ding a vin­tage feel.

The minute I walked in, I went to sit at the win­dow. I en­joyed the view.

The ser­vice, how­ever, was poor. I had to wait seven min­utes be­fore re­ceiv­ing the menu and the waiter who even­tu­ally served me didn’t in­tro­duce him­self.

He ap­peared to be new at his job, as he seemed ner­vous and stut­tered. I asked him to speak in Xhosa if that would calm him.

I or­dered a beef burger with fries on the side and an Ap­ple­tiser to ease the thirst as I’m not much of a cof­fee per­son. I had to wait another five min­utes for my drink to ar­rive.

Once he brought it, he came to the re­al­i­sa­tion it was not cold and only then did he of­fer me ice. I waited another 10 min­utes for my or­der to ar­rive.

To my dis­ap­point­ment, he brought the wrong or­der. I was serve a chicken burger with pick­led mush­rooms, onions, gar­nish, tomato with bar­be­cue sauce with no fries in­stead of the beef burger I had or­dered.

With the amount of time I had spent there, I couldn’t af­ford to wait for them to make another burger.

Filled with dis­ap­point­ment, I tried to keep an open mind about the food I was about to eat.

It wasn’t bad con­sid­er­ing it wasn’t what I or­dered. The chicken was not as ten­der as I would have liked. The mush­rooms saved the day and the bar­be­cue sauce held the dish to­gether.

After that dis­ap­point­ment, the man­ager of­fered to give me a dis­count.

The restau­rant has free wifi and it’s spa­cious with the bar on the far side of the room with an on-site tour op­er­a­tor.

It’s a venue for cel­e­brat­ing birth­days, Christ­mas par­ties, wed­ding re­cep­tions and host­ing cor­po­rate events. If you want to grab a not-so-quick bite for break­fast, lunch or din­ner, or to have a drink, make a stop at The Honey Badger. Maybe your ex­pe­ri­ence will be bet­ter than mine. sinolwazi.april@inl.co.za

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