Fur flies at dog ho­tel

Weekend Argus (Sunday Edition) - - NEWS - LUKE FOLB

WHEN own­ers send their beloved four-legged com­pan­ions to dog­gie ho­tels while on hol­i­day, the last thing they ex­pect on their re­turn is a trau­ma­tised dog.

But this is what hap­pened to Ronel Vorster who dropped off her two pedi­gree Pekingese dogs, Taro, 2, and Ta­mara,1, for a three-night stay at @Frits Dog Ho­tel and Day­care Cen­tre in Cas­tle Street in Cape Town CBD on Thurs­day.

Vorster said she had given the ho­tel de­tailed in­struc­tions about how her beloved pooches should be treated.

“They are not al­lowed to take them out on walks or to be washed or groomed,” Vorster told Week­end Ar­gus.

Three days af­ter drop­ping them off, Vorster de­cided to log into the we­b­cam fa­cil­i­ties the ho­tel of­fers, to see how her dogs were get­ting on.

She no­ticed that Taro was not in the room and Vorster im­me­di­ately phoned the ho­tel to find out why.

She was in­formed that a groomer had mis­tak­enly taken Taro for a shave in­stead of a pair of York­shire Ter­ri­ers which were va­ca­tion­ing in the op­po­site room.

The staff dis­cov­ered their mis­take half­way through the shave and Vorster asked them not to con­tinue as Taro had never been groomed by any­one other than her­self. How­ever, they con­tin­ued.

Vorster said that her dog now had night­mares, was trau­ma­tised and did not want to eat or play.

“He is def­i­nitely not the same dog I left there on Thurs­day.”

Taro had come from a breeder in Bloem­fontein and had re­cently won a com­pe­ti­tion, while Ta­mara came from a breeder in Pre­to­ria. Vorster said that Taro would not be able to com­pete for at least two years while his hair grew back as the rules of com­pe­ti­tions state that Pekingese may not be shaven. “My dog’s fu­ture and com­pet­i­tive­ness has been ru­ined for life.”

Yanic Klue, owner of @ Frits, said that the in­ci­dent was the re­sult of hu­man er­ror and no one had meant to cause Taro any harm.

“We made a mis­take. Once we re­alised that, we gave him a pro­fes­sional cut for a Pekingese and of­fered the owner flow­ers and a gift voucher as an apol­ogy.”

Owner Ronel Vorster says Taro is now trau­ma­tised af­ter his coat was shaved off.

Taro be­fore he went for his ‘ac­ci­den­tal groom­ing’.

Newspapers in English

Newspapers from South Africa

© PressReader. All rights reserved.