a day goes by without a reader writing to expose shoddy service delivery by the Msunduzi Municipality.
This ranges from electricity outages and unkempt cemeteries to telephones not being answered at municipal offices.
This paper and our sister daily have taken up several of these issues on behalf of readers. In some instances, the municipality responds; in others, not. A case in point was the publication of a page of pictures showing the pitiful state of the Mountain Rise cemetery, where the grass has been allowed to grow unchecked to the extent that many headstones are now covered.
This was prompted by a number of letters from visitors to the cemetery expressing dismay at having to hunt for the graves of relatives.
The expected response was an abject apology from the municipality, with a promise to rectify the situation, followed immediately by appropriate action. No response has been received to date. It is with this in mind that we look with some trepidation at this week’s announcement that the municipality intends hiring 179 staff by June, and a further 160 by September.
Recruiting more staff will help solve the city’s ills, but only if the correct people are hired and if they are led well. Based on recent experience, hiring staff is just the first step in addressing the city’s problems.