Public awaits Stornaway’s revised compensation plan
Stornaway was planning new compensation measures for buyers of its rose tea after they were found to contain pesticide residues, said company representative Chen Yu-hui ( ) yesterday.
According to the Taipei Prosecutors Office (TDPO,
), Stornaway’s upstream supplier, Taipei-based herb importer Chou Jae Trading Co. ( ), is said to have sold toxic rose tea ingredients to Stornaway, and was fined NT$10,000 by the Taipei City Department of Health ( ) based
District on violations of the Act Governing Food Safety and Sanitation (
), specifically for mislabelling the ingredients as originating in Germany, when they in fact were shipped from Iran.
Officials Punished for Delay
Tainan City Department of Health (DOH, ) Deputy Director Lin Pi-feng ( ) and Food and Drug Administration Section ( ) chief Hsu Hui-mei ( ) were given reprimands by the Performance Evaluation Committee ( ) of the DOH for their delayed response after discovering pesticide residues in Stornaway’s rose tea.
Even though immediate measures were undertaken to remove rose tea batches from the shelves of all Stornaway outlets around Taiwan, public announcements should have been made immediately, said DOH officials.
DOH Director Lin San-je ( also directly requested that punishment be levied against Tainan City Mayor William Lai ( )
Stornaway Tea to Prepare ‘Reasonable’ Compensations
Tainan City Consumer Ombuds- man Lin Guo-zhen ( ) said that Stornaway’s former plan of compensating buyers double the price of its rose tea upon presentation of empty containers was not reasonable.
Lin suggested yesterday morning that consumers should receive compensation by speaking directly to Stornaway staff, who could then verify their claims.
In response, an official said yesterday that Stornaway was preparing a revised compensation plan. However, as of 6 p.m. last night, Lin had yet to receive any news from Stornaway. Lin said that he will contact the firm this morning.