7-Eleven apol­o­gizes for ‘ruff ’ treat­ment of man’s guide dogs

The China Post - - LOCAL -

7-Eleven, the big­gest con­ve­nience store chain in Tai­wan, on Thurs­day said the manager of a store in Changhua County meant no of­fense when he in­sisted on bar­ring two guide dogs from en­try for san­i­tary con­cerns.

The manager had over­acted but meant no harm, the chain said. The manager re­quested that the two dogs stay out­side of the store be­cause there had been cus­tomers com­plain­ing about al­low­ing dogs in due to san­i­tary con­cerns, the chain said.

The com­pany promised to bet­ter train store per­son­nel and said that it wel­comed guide dogs into the con­ve­nience stores.

The state­ment came af­ter a guide dog trainer wrote a post about his en­counter on Face- book Wed­nes­day, say­ing the manager asked him to re­move the two guide dogs he had brought into a 7-Eleven in Changhua Tues­day.

The trainer said he brought the two dogs into the store to take a break af­ter a train­ing ses­sion.

Ac­cord­ing to the post, the manager made the re­quest due to wor­ries the dogs might con­tam­i­nate the store and pos­si­ble cus­tomer con­cerns about the food on sale with the dogs around.

The trainer ar­gued what he did was part of the train­ing as vis­ually im­paired peo­ple might bring guide dogs into con­ve­nience stores.

The trainer said he had also stressed that the guide dogs were prop­erly cleaned by their host fam­i­lies ev­ery day.

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