Cathay Pa­cific and EVA make Sky­trax World Air­line Awards Top 10


Sky­trax ranked Qatar Air­ways num­ber one in its 2015 World Air­line Awards at the Paris Air Show in Le Bour­get on June 16, with Cathay Pa­cific rank­ing at third place and EVA Air squeez­ing its way into the top 10 at num­ber nine.

The top 10 air­lines were an­nounced in this or­der — Qatar Air­ways, Sin­ga­pore Air­lines, Cathay Pa­cific, Turk­ish Air­lines, Emi­rates, Eti­had, All Nip­pon Air­ways (ANA), Garuda Qan­tas.

EVA Air moved up from num­ber 12 to ninth, and was si­mul­ta­ne­ously named “World’s Best Air­craft Cabin Clean­lines,” while China Air­lines was ranked at 52, a two-rank im­prove­ment since last year’s 54.

Qatar Air­ways has been named num­ber one in the awards twice be­fore, in 2011 and 2012, and came in sec­ond place last year. Qatar also took home the award for the best air­line in the Mid­dle East

In­done­sia, EVA

Air and Cathay Pa­cific, which was ranked num­ber one last year, fell to third place this year. Sin­ga­pore Air­lines im­proved a rank, com­ing in at sec­ond place this year. Garuda In­done­sia was also named “The World’s Best Cabin Crew 2015.”

Emi­rates took away the award for “Best In­flight En­ter­tain­ment,” while Ja­pan’s ANA won the award for “Best Staff Ser­vice Asia.”

The best low-cost air­line was given to Malaysia’s AirAsia for the sev­enth year in a row. Group Chief Ex­ec­u­tive Of­fi­cer (CEO) of AirAsia Tony Fer­nan­des called the win “sig­nif­i­cant,” in mem­ory of the miss­ing AirAsia flight that went down in the Java Sea last De­cem­ber.

“To be named the ‘World’s Best’ for the sev­enth con­sec­u­tive year is an in­cred­i­ble honor, and I ded­i­cate it to the 17,000 AirAsia All­stars who are the force be­hind it all,” Fer­nan­des said.

The Air­line Awards rank­ings were based upon cus­tomer sat­is­fac­tion sur­vey re­sults from Septem­ber 2014 to May. Sur­vey par­tic­i­pants in­cluded 18.89 mil­lion pas­sen­gers from 110 coun­tries. The awards judge air­lines on a to­tal of 41 as­sess­ment items from qual­ity of their air­line food, com­fort of the cabin seats and cabin crew friend­li­ness.

Ac­cord­ing to Sky­trax’s web­site, the an­nual World Air­line Awards were es­tab­lished in 1999. The awards are of­ten re­ferred to as the Pas­sen­ger’s Choice Awards and have been de­scribed as the “Os­cars of the ser­vice world.”

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