DBS Bank an­nounces plans aim­ing to im­prove online fi­nan­cial ser­vices

The China Post - - TAIWAN BUSINESS -

Sin­ga­pore-based DBS Bank (

) on Mon­day an­nounced plans to im­prove its online of­fer­ings, in­clud­ing up­dates to the com­pany’s mo­bile bank­ing app and pro­mot­ing a se­ries of dig­i­tal cus­tomer ser­vices.

DBS Bank Tai­wan Gen­eral Man­ager Jerry Chen ( ) re­marked on how DBS’s im­prove­ments in online fi­nance ser­vices and pro­vid­ing as­sis­tance to clients to help them quickly ob­tain in­vest­ing news are part of the bank’s at­tempts to meet grow­ing de­mands in pro­vid­ing dig­i­tal fi­nan­cial man­age­ment tools.

Along with its new­est DBS Live Chat ser­vice, as­sist­ing clients online daily from 9 a.m. to 11 p.m., DBS Bank said it is also de­liv­er­ing “per­son­al­ized ser­vices,” rang­ing from in­vest­ment re­ports, which ag­gre­gate in­sights from Asia’s top an­a­lysts, as­set al­lo­ca­tion in­vest­ment sug­ges­tions and re­tire­ment plan­ning.

Users of the DBS mBank­ing app will also be able to en­joy an up­graded user-in­ter­face that in­cludes in­ter­act­ing with the bank via its of­fi­cial LINE ac­count and Face­book fan page, the banks said.

The DBS Group said it has ac­tively pro­moted i ts dig­i­tal fi­nance in­no­va­tions in the past years, in­clud­ing in­vest­ing SG$ 1.2 bil­lion in tech­nol­ogy pro­grams. It also said it will team up with IBM to cre­ate the world’s first bank based upon ar­ti­fi­cial in­tel­li­gence tech­nol­ogy.

Photo cour­tesy of DBS Bank

DBS Bank Tai­wan Gen­eral Man­ager Jerry Chen ( ) an­nounces the DBS se­ries of new ser­vices and up­dates to its mo­bile app, aim­ing to sat­isfy cus­tomer de­mands in the dig­i­tal era.

Newspapers in English

Newspapers from Taiwan

© PressReader. All rights reserved.