New tech cutting airport queues
More than 140,000 passengers have used the ‘smart travel’ system at Abu Dhabi International Airport in the six weeks since it was installed. The initiative, implemented on March 14 in partnership with the Ministry of Interior and Abu Dhabi Police, allows passengers to check in and move through immigration and security via technology only. The system, a first in the UAE, consists of self-check in and baggage drop facilities and automated passport control gates equipped with biometric verification systems and facial recognition technology, along with smart boarding gates. Major Mohammed Al Zaabi, Director of the EPorts Project at the Ministry of Interior, said: “The initiative has helped to deal with the rising number of passengers at the UAE capital’s main airport. “The ‘smart travel’ system is simple, efficient and much faster than traditional check-in.” Authorities said ‘smart travel’ has decreased processing times within the airport by up to 70 per cent. Abu Dhabi Airports is installing 25 e-registration stands, 58 e-gates, and 76 selfboarding gates at arrivals and departures over the airport's two terminals, with full implementation being complete by June. Additionally, the airport is already operating 10 selfcheck-in kiosks and two self-baggage drops. Special e-gates have also been allocated for people with special needs across all airport halls. Al Zaabi said: “Children aged five years and above are able to register and use the e-gate with their families, where security and safety procedures are available. The e-gate features security specifications that prevent any security breaches.” All travellers commuting through UAE airports are automatically registered in the system and can use the e-gates for their next trips.
SUCCESS: The launch of ‘smart travel’