Reg­u­la­tor tells du and Eti­salat they have to warn cus­tomers about data charges

7 Days in Dubai - - DEAR 7DAYS... -

“They should not also al­low mo­bile data with­out sub­scrip­tion as some­times by mistake they may ac­ti­vate the mo­bile data and Once mo­bile data is on it will start charg­ing 1AED per mb and it will con­sume what ever credit it has then even­tu­ally con­sumed all credit with­out your knowl­edge.”

GIL­BERT BLANCO

“Fi­nally they give at­ten­tion on this is­sue...how many times I called Eti­salat re­gard­ing au­to­mat­i­cally take the load with­out notice even I’m not sub­scrib­ing to any data pack­age...but the same thing they didn’t do any­thing so I pre­fer to close my mo­bile data coz that’s the only ad­vice given to me by the cus­tomer ser­vice of Eti­salat.”

CARLOTA AGUSTIN

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