Wel­come to robobank

7 Days in Dubai - - BUSINESS -

Emi­rates NBD is in­tro­duc­ing Pep­per, an ar­ti­fi­cial in­tel­li­gence ro­bot the bank said will add a fun el­e­ment to cus­tomer en­gage­ment. Pep­per will make his ap­pear­ance at the bank’s pro­mo­tional events in the UAE as well as at se­lect Emi­rates NBD branches soon. Pep­per will in­ter­act with cus­tomers to un­der­stand what they need from a visit and present prod­ucts and ser­vices in an en­gag­ing way, with help from the bank’s staff. Vikram Kr­ishna, Head of Group Mar­ket­ing and Cus­tomer Ex­pe­ri­ence at Emi­rates NBD, said: “A truly re­mark­able in­no­va­tion, Pep­per brings in a fun, in­ter­ac­tive el­e­ment to the Emi­rate’s NBD bank­ing ex­pe­ri­ence. We ex­pect it to be pop­u­lar with not just our younger gen­er­a­tion of cus­tomers but also those who are in­ter­ested in in­ter­act­ing with an in­tel­li­gent hu­manoid ro­bot.”

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