Emi­rates is wrong to bring in a seat book­ing fee

7 Days in Dubai - - ENTERTAINMENT -

There has been a lot of chat­ter in 7DAYS re­cently re­gard­ing cus­tomer loy­alty and air­lines fol­low­ing the news that fly­ers have to now pay to pre­book seats on Emi­rates flights. I agree with those that are an­noyed by this move. I also think Emi­rates hasn’t thought it through as it may only be a small charge but it is the lit­tle things in life that ir­ri­tate peo­ple. Pas­sen­gers may have a nice flight, good ser­vice and de­cent food, but the only thing they will tell their friends is: ‘I had to pay to book a seat’. Bad word of mouth. Fre­quent flyer Dubai

Newspapers in English

Newspapers from UAE

© PressReader. All rights reserved.