Sym­pa­thy for let­ter writer who com­plained about fees charged by bank over their own mis­take

7 Days in Dubai - - DEAR 7 DAYS -

“As an ex-banker in UAE, this is a night­mare that haunts the cus­tomers. Re­gard­less if they are well-known banks or small banks. The lack of com­mu­ni­ca­tion is hor­ren­dous and ap­palling. The sales of­fi­cer or ser­vice cen­tres are sim­ply piled up to their noses with their pa­per­work and have to meet their tar­gets. So the cus­tomer un­for­tu­nately is pay­ing the price. My rec­om­men­da­tion is lodge a com­plaint and get your fees back. They have to re­fund you and com­pen­sate you for your loss. Don’t leave it.”

MARYAM ZANDI

“Hor­ren­dous and ap­palling. I agree!” NI­COLE SIMOES “I think it's the bank bet­ter known as the bank from Hell.” SHAKANKIRI MARIE ANGE

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