I can pay to go for qual­ity staff over cheap op­tion

7 Days in Dubai - - DEAR 7DAYS -

I com­pletely un­der­stand why, when faced with se­lect­ing a new em­ployee, an em­ployer will go for the cheap­est op­tion. That’s sim­ple maths. My point is that, in my opin­ion, cus­tomer sat­is­fac­tion in cer­tain sec­tors is re­peat­edly low be­cause of this prac­tice. On the face of it, em­ploy­ers con­sider it eco­nom­i­cally as­tute as they are pay­ing less in wages but there are some in­dus­tries where it is cost­ing them more in the long run. When their cus­tomers and clients are re­peat­edly frus­trated and dis­sat­is­fied be­cause they en­counter low grade (cheap) staff that mis­un­der­stand their re­quire­ments, mis­in­ter­pret their in­tent or worse still mis­com­mu­ni­cate their re­quests they end up go­ing else­where. I am met with this lam­en­ta­ble level of in­com­pe­tence, in some form, al­most weekly in Dubai but when I do en­counter qual­ity, ef­fi­ciency and com­pe­tency it stands out a mile and more im­por­tantly it de­serves a rec­om­men­da­tion and re­peat busi­ness. Apostrophiser Dubai things are – that is the job of a cab­bie... I’m us­ing UBER next time. Ruar­idh Dubai

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