Ser­vice charge helps to cover a ho­tel’s costs

7 Days in Dubai - - DEAR 7 DAYS... -

In re­sponse to the let­ter ‘Ten per cent charge, we pay for the ser­vice twice’ (Let­ters, Novem­ber 10), tax is en­forced by the govern­ment – ser­vice charge is not. By stay­ing in a ho­tel and sign­ing the reg­is­tra­tion card you agree to avail ser­vices in ex­change of a set fee – that’s all. It is not up to you to ques­tion rates and what they do with the money hence the trans­parency part is void. Get­ting to the ser­vice charge – ideally it goes to cover ex­penses of the staff that work in a ho­tel, same as in a restau­rant, they are not tips but they cover the es­tab­lish­ment ex­penses in pro­vid­ing meals, ac­com­mo­da­tion, uni­forms and other as­so­ci­ated costs and a por­tion of it is sup­posed to be shared with the team pe­ri­od­i­cally. Ex­pat­dxb, Dubai

Bruno Touze sent in this pic­ture of Abu Dhabi desert. Email your pic­tures to let­ters@7days.ae or tag @7DAYSUAE on so­cial me­dia

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