When will schools be held ac­count­able for fail­ings?

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With re­gard to the let­ter ‘Will for-profit schools ever put kids be­fore cash’, I think the ques­tion that ac­tu­ally needs to be asked is, when is it go­ing to be pos­si­ble to hold a school to ac­count for not ful­fill­ing their writ­ten and ver­bal prom­ises and obli­ga­tions that have se­cured the pupils go­ing there in the first place? As par­ents we have to sign a con­tract an­nu­ally and our side of the bar­gain is to en­sure that fees are paid on time for the ser­vices sold. If we don’t pay, our chil­dren have to leave the school. Sim­ple. So, who reg­u­lates the ap­pli­ca­tion of the con­tin­u­ous ‘sales’ pitches and obli­ga­tions of a school that they use in or­der to se­cure this con­tract with the cus­tomer (par­ent) in the first place? How can cus­tomers en­sure that they are ei­ther ex­e­cuted or not ac­tively re­versed with lit­tle or no for­mal com­mu­ni­ca­tion? The Ed­u­ca­tion au­thor­i­ties in Dubai need to en­sure that for-profit schools are held ac­count­able for bla­tant mis-sell­ing, so that par­ents are ca­pa­ble of mak­ing a truly in­formed de­ci­sion on where to send their chil­dren to school. FFT Dubai

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