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An apt ques­tion for the cur­rent sit­u­a­tion, where the world is get­ting smaller and busi­ness is hap­pen­ing across time zones. Yes, be­ing in the Mid­dle East, which is now a trad­ing hub, re­ceiv­ing work emails dur­ing the wee hours is very reg­u­lar.

With tech­nol­ogy, mo­bile phones are synced to work mails. Hence, I mute the sound for emails an hour be­fore go­ing to bed, so that I avoid anx­i­ety.

With re­gards to manag­ing your mail, there are lots of emails in my in­box, many of which have me in the CC list. Th­ese would take sec­ond pri­or­ity, con­sid­er­ing the ur­gency. Pri­or­ity emails are ones ad­dressed ‘to’ me. I move those emails into the task folder. I al­lo­cate a date and time to at­tend to the mail as per the level of pri­or­ity. I then set a re­minder to an­swer them.

I reg­u­larly ar­chive my in­box. I would like to men­tion that if the email is ad­dressed to more than one per­son, then I am sure that the sender would get a very de­layed re­ply or no re­ply at all. Good prac­tice would be to send mail to one per­son only. Ka­mal­shree Ravi

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