Ford Trucks always aims to provide premium and well-rounded support when it comes to its after sales service. Uptime is the first priority of Ford Trucks, so it is regarded as highly important to keep the trucks on road for as long as they are required.
At the heart of the company’s partnership with its customers is a commitment to ensuring they feel the Ford Trucks’ difference not only by boosting their operations through its cutting-edge products but also via the service and many support benefits they receive after their purchase.
Globally, this seamless support is delivered by Ford Trucks’ network of more than 82 dealer locations on important international routes in Eastern Europe, Middle East and Africa, Russia and CIS countries. All the service centres are equipped with latest technology diagnostics and special tools to do the required job in an efficient way.
In the Middle East, Ford Trucks aftersales services are represented by mobile services and a wide network of service centres in KSA, UAE, Qatar, Oman, Bahrain, and Kuwait by official Ford Trucks Dealers. This ensures Ford Trucks and its dealers can serve regional customers with a complete support programme, including vital on-the-spot repairs that are dedicated to maximising fleet operator and owner uptime.
Ford Trucks is also investing into the region, adding to its extensive workshop locations with the inauguration of further facilities in the UAE, KSA, and elsewhere. Only original Ford Trucks parts, which are manufactured to genuine specifications, are authorised to be used for any required services at its workshops. This means clients can always be assured that they will fit and function as intended under the guarantee of Ford Trucks quality.
Securing spare parts can be a major is-