Bank set to close af­ter cus­tomer num­bers fall

Accrington Observer - - NEWS -


ATOWN cen­tre bank is set to close af­ter cus­tomer num­bers fell by more than half in a year.

The Great Har­wood Bar­clays branch will shut up shop on Fri­day, Novem­ber 13 with bosses say­ing cus­tomers fell by sixty per­cent be­tween July 2014 and July 2015.

The clo­sure of the Queen Street branch was re­vealed af­ter a leaked memo from Bar­clays Bank was pub­lished in a na­tional news­pa­per. The memo re­vealed the planned clo­sure of 78 branches across the coun­try.

Ward coun­cil­lor Ker­ryAnne Mo­lineux said the clo­sure would have a ‘real im­pact’ on the lives of res­i­dents.

Coun Mo­lineux said: “The bank clos­ing will be a great loss to the res­i­dents of Great Har­wood and neigh­bour­ing towns who come to this branch, rather than the larger town cen­tre ones.

“While it is un­der­stand­able that busi­nesses have to be prof­itable it will have a real im­pact on those res­i­dents who will now have to travel to do their bank­ing.”

Claire Stewart, who owns nearby busi­ness The Sweetie Den, said: “It is a real shame. The branch is re­ally handy for me to pop out to while in work if I need to draw money out or pay bills.

“I think it will also be an in­con­ve­nience for cus­tomers who may go else­where now.”

The clo­sure fol­lows the de­par­ture of Natwest in 2010 and leaves only Lloyds bank re­main­ing in the town.

Kay Ec­cles, Com­mu­nity Leader for Bar­clays in Lan­cashire and Cum­bria said the de­ci­sion to close the branch ‘was not taken lightly’.

She said: “At Bar­clays Great Har­wood branch, cus­tomer us­age has con­tin­ued to de­cline and more than 60 per cent of our cus­tomers now regu- larly use al­ter­na­tive branches, which is why we have taken the dif­fi­cult de­ci­sion to close the branch on Fri­day, Novem­ber 13. This fig­ure is even higher for busi­ness cus­tomers. We do not take the de­ci­sion to close any branch lightly and we are com­mit­ted to ad­her­ing to the new UK Gov­ern­ment pro­to­col on branch clo­sures.

“All of our cus­tomers will re­ceive a let­ter, posters will be dis­played in branch and col­leagues will be on hand to as­sist cus­tomers with any con­cerns they may have.”

She said al­ter­na­tive branches are avail­able at Whal­ley and Ac­cring­ton and cus­tomers can ac­cess ser­vices at the town Post Of­fice.

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Bar­clays bank in Great Har­wood

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