Apology after bin men failed to collect garden waste THREE times
COUNCIL chiefs have apologised after a pensioner’s newly paid-for garden waste collection failed for a third time.
Roger Jepson complained on behalf his neighbour, on Banbury Close, Accrington after the fortnightly service - which was only launched last month - failed again.
Roger, 75, said: “She has paid £30 for the green bin. It’s the third time it’s been placed in front of her property and it’s the third time that no-one has come to pick it up. She is 77 years old and has to drag the bin on her own from round the back. We don’t know why she is being missed out. I said to her ‘You are wasting £30.’”
Hyndburn council has apologised to the resident and said they will collect the bin in future.
Coun Paul Cox, cabinet member for environmental services, said: “We’re really sorry about this, it’s the result of an administration glitch which we’ve now sorted and picked up the bin.”
The council says the £30 annual fee is to cover reduced government funding and increasing costs. They say those not wishing to subscribe can either compost garden waste at home, take it to the tip themselves, or put garden waste in the grey refuse bin.
Coun Paul Cox