John dory’ s show real quality at awards
A BELFAST chain of fish and chip shops has won an award for the quality of its staff training.
John Dory’s — which has seven branches across Belfast, Lisburn, Carryduff and Dundonald — received the top gong for staff training and development at the 2017 National Fish & Chip Awards last week.
The awards are organised by trade organisation Seafish and were held at the Park Plaza Westminster Bridge Hotel in London.
Director Mark Polley was presented with the accolade by BBC Radio 2 resident cook Nigel Barden.
Mr Polley said: “We are delighted that the time and effort we invest in our team has been recognised this year — they are as vital to our success as the product we sell. We recognise the importance of upskilling our workforce and have put staff through numerous formal courses, supplemented with in-house training. We want to provide opportunities for our staff to gain qualifications and develop their skills.
“I’m so proud to be bringing a national award home to Northern Ireland. Over the past few years we have worked hard to ensure that high standards are met across all our locations and we will continue to strive for excellence.”
To secure the top spot, John Dory’s had to take part in a rigorous, multi-stage judging process which focused on its internal training policies and systems, training support and forward plans for staff development.
The company was also subjected to an unannounced judging visit from an awards auditor who reviewed the staff training and development practices, in addition to marking its customer service levels and the quality of the fish and chips.