Belfast met is help­ing steer Ti­tanic ho­tel staff to suc­cess

Belfast Telegraph - Business Telegraph - - Economy Watch - BY STAFF RE­PORTER

BELFAST Metropolitan Col­lege is help­ing to train-up staff for Belfast’s lat­est lux­ury ho­tel — just a week be­fore it sets off.

The col­lege is get­ting in­volved in train­ing work­ers for the new Ti­tanic Ho­tel, based across the road, at the for­mer Har­land & Wolff draw­ing of­fices.

The par­tic­i­pants have just com­pleted a week-long train­ing course de­liv­ered by the col­lege’s hos­pi­tal­ity lec­tur­ers.

The aim of the train­ing course, de­liv­ered in Belfast Met’s Linen Lounge res­tau­rant, at its Ti­tanic Quar­ter cam­pus, is to equip staff with skills to pro­vide top-class service for the cus­tomers of the £28m ho­tel.

Ti­tanic Ho­tel Belfast is due to open at the site of the for­mer Har­land & Wolff head­quar­ters on Septem­ber 10.

Belfast Met events man­age­ment stu­dent Re­becca Mc­ni­cholas (20) from Hills­bor­ough in Co Down, who took part in the train­ing pro­gramme, said: “I’ve found the course re­ally in­ter­est­ing and have de­vel­oped my prac­ti­cal skills con­sid­er­ably.

“This is my first job in the in­dus­try, I was de­lighted to find out I was suc­cess­ful and I can­not wait to gain vi­tal hands-on ex­pe­ri­ence at Belfast’s new­est and most ex­cit­ing ho­tel that is steeped in so much lo­cal his­tory.”

Another trainee, Peter Rea (23) from Jor­danstown, said: “The course has been so en­joy­able. I worked as a chef be­fore and I will be do­ing food and bev­er­age at Ti­tanic Ho­tel Belfast. I’m am­bi­tious and hope to work my way to the top of the hi­er­ar­chi­cal struc­ture of the busi­ness.”

The ho­tel has re­ceived a £5m grant from Her­itage Lottery Fund’s En­ter­prise Fund to help re­store the two for­mer draw­ing of­fices as part of the wider trans­for­ma­tion of the build­ing into the lux­ury ho­tel.

Adrian Mcnally, gen­eral man­ager of Ti­tanic Ho­tel, said: “It has been in­cred­i­ble to see the en­thu­si­asm and ded­i­ca­tion from our new suite of staff who are not only im­mers­ing them­selves in high qual­ity hos­pi­tal­ity skills, but also learn­ing about the his­tory and her­itage of the for­mer ship­yard site.

“Part­ner­ing with Belfast Met to pro­vide this train­ing has been in­valu­able and has set our staff up to pro­vide first-class service when we start wel­com­ing guests on Sun­day, Septem­ber 10.”

Belfast Met’s cur­ricu­lum area man­ager for hos­pi­tal­ity Aiveen Cas­sidy said: “We are de­lighted to be work­ing in col­lab­o­ra­tion with Ti­tanic Ho­tel.

“En­gag­ing with our in­dus­try links will sup­port stu­dents’ learn­ing and equip them with the high stan­dard of skills and ex­pe­ri­ence they re­quire for our thriv­ing in­dus­try.”

Belfast Met’s train­ing course is just one of many that the col­lege will run on be­half of the new ho­tel.

It has de­vel­oped a long-term strate­gic part­ner­ship with the Ti­tanic Ho­tel in re­la­tion to “work­force devel­op­ment so­lu­tions”.

Up to 50,000 vis­i­tors are ex­pected to pass through the ho­tel’s doors by the end of the year and sev­eral book­ings for func­tions have al­ready been taken.

The ho­tel will in­clude a 140-seater res­tau­rant and 1920s-themed cock­tail bar, while the for­mer draw­ing rooms will be­come din­ing and func­tion rooms.

The ho­tel has 119 rooms, in­clud­ing seven suites, with prices ex­pected to start at £140 a night.

Belfast Met events man­age­ment stu­dent Re­becca Mc­ni­cholas (20) with Adrian Mcnally, gen­eral man­ager of Ti­tanic Ho­tel Belfast. Ms Mc­ni­cholas took part in a week-long hos­pi­tal­ity train­ing course at the Met in prepa­ra­tion for her em­ploy­ment at the highly an­tic­i­pated ho­tel, which opens to guests next weekend

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