Ryanair’s O’leary to keep low profile as he vows to repair flight cancellation damage
EMBATTLED Ryanair boss Michael O’leary has pledged to avoid public appearances over the coming months as he moves to repair the damage caused by the recent controversy surrounding flight cancellations.
Mr O’leary turned down an invite to appear in front of the Republic’s parliamentary transport committee tomorrow, telling members that the “needs of our customers and our schedules must take priority at this time”.
Ryanair has been under fire following last Wednesday’s cancellation of an extra 18,000 flights, affecting up to 400,000 passengers.
In the letter Mr O’leary says management will put its energy into “minimising the impact” that cancellations have had on customers. And he said Ryanair will move to repair the “management failure” within its pilot rostering department which led to severe disruption.
“I regret to advise that I will not be available to take up your invitation to meet with the committee on Wednesday, as all of our management time and attention will be devoted to minimising the impact of our recently announced flight cancellations upon our customers,” Mr O’leary wrote.
“Neither I nor Ryanair will be taking on any speaking or outside engagements over the coming weeks and months while we devote all of our time and attention to repairing this pilot rostering failure and to ensure it never recurs.
“Please pass on my sincere apologies to the committee members but I hope they will understand that the needs of our customers and our schedules must take priority at this time.”
Under fire: Michael O’leary