Hospital getting the basics wrong
PEOPLE in South Bucks should be concerned about what is going on in their name at Wexham Park Hospital.
I had hoped the takeover by Frimley Health would end Wexham Park’s culture that had characterised the trust’s latter years, which had become a local embarrassment and a national scandal.
In particular, the latest circular, calling for candidates for governors’ elections, contains the wrong deadline for nominations – November 3 is variously described as a Monday and a Friday. Which one is it?
Now the details should be re-sent again with the correct date, at significant expense to the public purse.
Why was this document not proof-read by someone in charge of communications at the new trust? This is basic stuff.
It’s as bad as a surgeon not washing his hands before surgery. Or checking that he was going to amputate the correct limb.
The NHS cannot claim that this is a one–off.
I myself discovered the hard way at a Wexham Park governors’ meeting that the hospital had wrongly claimed that it was still providing mental health care, some five or six months after the services had closed.
Of course, no one was ever taken to task for that. There was a similar issue over the Wexham trust breaking the Freedom of Information Act.
I also found a number of other basic errors which occurred before I became a governor, which showed Wexham Park’s communications function was farcical.
It would be laughable if it were not so serious.
These are not insignificant matters.
They go to the very root of democratic accountability, for how can citizens exercise their right, nay, duty to participate, if public servants are allowed to deceive their masters with impunity?
TIM ARNOLD Burroway Road
Incidentally, I have just spent a week in a village in Yorkshire where there is a sign in the car park: ‘There is no charge for parking here but money placed in the honesty box will go towards the upkeep of the village.’
MARION SCOURFIELD Church Road