New free advice service with a ‘can do’ attitude
BY THE time this article is printed I shall have visited the Citizens’ Advice Bureau in Iver, where a new, free advice service is being launched for Chiltern and South Buckinghamshire.
It is an advice hub which is being run from the St Peter’s Centre at Iver.
This is the Community Advice Network and, as the acronym for this is ‘CAN’, this service is certainly a ‘can do’ organisation.
Their literature introducing the service is headed “We can help”, which sums it up neatly.
When people are looking for help, it can sometimes be difficult for them to work out where they should start, particularly if they need advice about a range of things.
The Community Advice Network offers a gateway, so that residents in our area can ring one phone number: 0300 323 0121.
The network is working in partnership with Age UK, Bucks Floating Support, MIND and Carers Bucks, so anyone calling the number can be referred on to get advice and help from any of these organisations.
In addition, it is possible to email an inquiry to firstname.lastname@example.org, or to drop in to the local Citizens Advice Bureau to talk to one of the volunteers there.
Callers can get advice on a wide range of topics, such as benefits, debt, employment, housing or mental health.
The volunteer advisers are all fully trained. The advice offered is free, confidential and open to everyone.
The volunteers who will be running this service are absolutely vital and I hope that more people will be encouraged that this is something they can do to help others in our community.
No specific qualifications or experience are needed to train for this. The list of qualities set out on the website www. chilterncab.org.uk/vacancies begins “be good at listening” and finishes with “enjoy helping people”, so I hope there may be some people reading this who think “I can do that!” It is well worth exploring the possibility.