PATIENT WORK FOR SURGERY
Health watchdog rating system proved wrong after investigation
A VILLAGER has saved the reputation of his surgery and dozens of others across the country by revealing flaws in the work of a health watchdog.
The Care Quality Commission (CQC) ranked surgeries across England on a scale of one to six depending on their perceived level of risk, and doctors at the Misbourne Practice in Chalfont St Giles were shocked to see their surgery ranked a poorly two.
The published list which indicated what surgeries the CQC planned to examine first for dangerous practice also surprised Giles Sandeman-Allen, 65, from Jordans, who thought it was an unfair assessment on a surgery which has looked after him and his family.
Mr Sandeman-Allen then embarked on a mission to investigate the matter and set about examining the methodology used by the CQC.
He quickly discovered that the data used was full of flaws and inaccuracies and the ranking system was completely wrong.
He contacted the BBC which called a statistician who confirmed the findings.
It became a top story on the BBC’s website and news programme, with the news organisation stating it had carried out an investigation into the matter.
He said: “I saw from the data it was scored badly which did not strike me as right.
“The surgery has done well by me and I thought the data was not the right thing to be in the public domain. The fact that so many other surgeries got re-branded did surprise me.”
The CQC was forced to apologise to hundreds of GPs for giving incorrect patient safety risk assessments.
The Misbourne was given an improved rating of four while around 60 practices have been taken out of the highest risk categories.
The surgery’s managing partner Dr Andrew Webber who wrote about the findings in the Chalfont St Giles village newsletter, said: “We had no idea at all Giles was doing the research.
“He did not say anything to us.
“He just beavered away on his own and came to this extraordinary conclusion.
“I would say that every GP in the country owes a debt of thanks to Giles for revealing this shambles. It was a clear case of defamation.
“They have published critical information about hard-working GP practices which was incorrect.
“It is extraordinary what the wonderful people of the Chalfonts do.”
DEBT OF THANKS: Giles Sandeman-Allen uncovered the flawed methods that gave his GP surgery an inaccurate rating