Health watch­dog rat­ing sys­tem proved wrong after in­ves­ti­ga­tion

Buckinghamshire Advertiser - - FRONT PAGE - By Lor­can Lovett lor­can.lovett@trin­i­tymir­

A VIL­LAGER has saved the rep­u­ta­tion of his surgery and dozens of oth­ers across the coun­try by re­veal­ing flaws in the work of a health watch­dog.

The Care Qual­ity Com­mis­sion (CQC) ranked surg­eries across Eng­land on a scale of one to six de­pend­ing on their per­ceived level of risk, and doc­tors at the Mis­bourne Prac­tice in Chal­font St Giles were shocked to see their surgery ranked a poorly two.

The pub­lished list which in­di­cated what surg­eries the CQC planned to ex­am­ine first for dan­ger­ous prac­tice also sur­prised Giles San­de­man-Allen, 65, from Jor­dans, who thought it was an un­fair as­sess­ment on a surgery which has looked after him and his fam­ily.

Mr San­de­man-Allen then em­barked on a mis­sion to in­ves­ti­gate the mat­ter and set about ex­am­in­ing the method­ol­ogy used by the CQC.

He quickly dis­cov­ered that the data used was full of flaws and in­ac­cu­ra­cies and the rank­ing sys­tem was com­pletely wrong.

He con­tacted the BBC which called a statis­ti­cian who con­firmed the find­ings.

It be­came a top story on the BBC’s web­site and news pro­gramme, with the news or­gan­i­sa­tion stat­ing it had car­ried out an in­ves­ti­ga­tion into the mat­ter.

He said: “I saw from the data it was scored badly which did not strike me as right.

“The surgery has done well by me and I thought the data was not the right thing to be in the pub­lic do­main. The fact that so many other surg­eries got re-branded did sur­prise me.”

The CQC was forced to apol­o­gise to hun­dreds of GPs for giv­ing in­cor­rect pa­tient safety risk as­sess­ments.

The Mis­bourne was given an im­proved rat­ing of four while around 60 prac­tices have been taken out of the high­est risk cat­e­gories.

The surgery’s man­ag­ing part­ner Dr An­drew Web­ber who wrote about the find­ings in the Chal­font St Giles vil­lage news­let­ter, said: “We had no idea at all Giles was do­ing the re­search.

“He did not say any­thing to us.

“He just beavered away on his own and came to this ex­tra­or­di­nary con­clu­sion.

“I would say that ev­ery GP in the coun­try owes a debt of thanks to Giles for re­veal­ing this sham­bles. It was a clear case of defama­tion.

“They have pub­lished crit­i­cal in­for­ma­tion about hard-work­ing GP prac­tices which was in­cor­rect.

“It is ex­tra­or­di­nary what the won­der­ful peo­ple of the Chalfonts do.”

DEBT OF THANKS: Giles San­de­man-Allen un­cov­ered the flawed meth­ods that gave his GP surgery an in­ac­cu­rate rat­ing

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