Have you heard what’s on of­fer to help?

Buckinghamshire Advertiser - - SCHOOL REPORT -

THINGS only seem to get bet­ter for lo­cal en­tre­pre­neur Leon Cox, di­rec­tor and lead au­di­ol­o­gist at the Chal­font Hear­ing Cen­tre. The prac­tice has re­cently sat­is­fied the cri­te­ria to be con­sid­ered as one of the UK’s Elite Hear­ing Aid Cen­tres. Ex­ter­nal in­de­pen­dent as­sess­ment of both cus­tomer ser­vice and au­di­o­log­i­cal prac­tices has recog­nised them as hav­ing an ex­cep­tion­ally high level of ser­vice.

Ac­cred­i­ta­tion from the Widex Best Prac­tice Scheme and the Phonak Con­sul­tant Ap­proved Cen­tre as well as Clin­i­cal Ear Care Cer­ti­fi­ca­tion from BSHAA, en­sure that they are one of the most dec­o­rated hear­ing cen­tres in Buck­ing­hamshire.

De­spite huge tech­no­log­i­cal de­vel­op­ments in hear­ing aids, there is a sig­nif­i­cantly high pro­por­tion of hear­ing aid users who still re­port dis­sat­is­fac­tion with their hear­ing aids.

Stud­ies have in­di­cated that in most cases this dis­sat­is­fac­tion is prob­a­bly due to two fac­tors; the way the hear­ing aid has been fit­ted and pro­grammed, and the at­ten­tive­ness of the af­ter­care support pro­vided by their hear­ing cen­tre or hear­ing aid au­di­ol­o­gist.

Leon said: “When peo­ple think about buy­ing hear­ing aids they don’t think about the im­por­tance of the ser­vice and fit­ting level. It can make a sig­nif­i­cant dif­fer­ence in the per­for­mance of the hear­ing aid, that’s why we take ev­ery mea­sure to en­sure we ex­ceed ex­pec­ta­tions.”

This is­sue high­lights the fun­da­men­tal fact that the hear­ing aid is only a part of your jour­ney to bet­ter hear­ing. With in­creas­ing NHS cuts to hear­ing ser­vices many peo­ple are turn­ing to pri­vate hear­ing cen­tres, mak­ing your choice of provider even more im­por­tant.

The abil­ity of your hear­ing health­care pro­fes­sional and the stan­dards and pro­to­col they follow are the key to re­leas­ing the full po­ten­tial of the hear­ing in­stru­ment. Con­sul­tant ap­proved hear­ing cen­tres are com­mit­ted to fol­low­ing the very high­est stan­dards of au­di­o­log­i­cal and cus­tomer care as spec­i­fied by an in­de­pen­dent ad­vi­sory panel.

Leon added: “We have a much wider va­ri­ety of hear­ing aids that are far more so­phis­ti­cated than those avail­able on the NHS, and we of­fer the op­por­tu­nity to try be­fore you buy, peo­ple re­ally are sur­prised by the dif­fer­ence.”

To book an ap­point­ment at your lo­cal con­sul­tant ap­proved site con­tact the Chal­font Hear­ing Cen­tre on 01494 765144 or email info@ chal­font­hear­ing.co.uk.

Full as­sess­ment and un­der­stand­ing of your life­style needs

Screen­ing for is­sues re­lated to your gen­eral health that may im­pact on your hear­ing so­lu­tion

Un­der­stand­ing your mo­ti­va­tion and man­ag­ing your ex­pec­ta­tions for the fu­ture

Thor­ough hear­ing as­sess­ment in­clud­ing speech test­ing with the lat­est equip­ment

Full range of re­ha­bil­i­ta­tion, fit­ting, ver­i­fi­ca­tion and coun­selling to en­sure the very best out­come

On-go­ing care and support

Au­di­ol­o­gist Leon Cox

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