‘Buses are not up to standard’ parents’ claim
Break-downs and delays in services
PARENTS have raised concerns over school transport after buses turned up late and another broke down.
Bucks County Council has said it is investigating whether a bus on the 902 route was ‘fit for purpose’ after complaints by parents.
It follows complaints over home to school transport since changes were made to the routes and pick up times, as well as the service changing from Ashford to Neil’s.
One mother, Tracy Hoekema, of Knotty Green, Beaconsfield, has triplets attending the Royal Grammar School, in High Wycombe.
The mother-of-four has said the service has been late more than once, with a delay of 20 minutes one morning.
“I had to take the boys to school myself,” she said. “Which in turn makes my daughter late for school.
“I spoke to Neales Taxis and they apologised and said it was due to the bus being used late at night and not being clean enough in the morning.
“I don’t think this acceptable.”
She added that parents have asked for a customer phone line so they can raise issues more easily.
Mrs Hoekema said the bus was also late on February 3 when her son was only collected from Knotty Green stop off at 8.25am instead of 8.05am.
The bus only reached as far as Sir William Ramsay School by 9.25am and turned back due to bad weather.
She added: “My boys were more than an hour on the bus and he dropped them back at their start point in Knotty Green.
“The other bus service Ashford Travel managed to get the boys to school as school was open why can’t Neales Taxis provide the same good service and better quality of buses to cope in conditions such as snow.
“In addition the first week of term in September the bus broke down which indicates to me that they are not properly maintained.”
Bucks County Council said buses are regularly inspected.
A spokesman added the move from Ashford to Neales was to make savings but the agreement was to keep pick-up and drop off points.
Addressing the 902 returning, the spokesman said this was due to ‘adverse weather conditions’.
An investigation is being carried out to establish if the broken down bus was not fit for purpose.
Sophie Lofty, 14, and Will Fisher, 13, taking part in Internet Safety Day at Chesham Grammar School PUPILS at a school took part in sessions to help them learn to be safer online.
Students at Chesham Grammar School in White Hill took part in Safer Internet Day on Tuesday, February 10.
The pupils learned about the potential dangers they could face online and how to combat these, both at school and at home.
Sessions also took place on Wednesday and Thursday in order to give pupils the best possible protection while using the internet.