Surgery’s team is ‘out­stand­ing’

First GPs in county to gain top rat­ing

Buckinghamshire Advertiser - - NEWS - By An­drew Jack­son an­drew.jack­son@trin­i­tymir­ror.com

A GP surgery has be­come the first in Bucks to win an ‘out­stand­ing’ rat­ing from a health watchdog.

The Hall Prac­tice in Chal­font St Peter earned a glow­ing re­port for the car­ing and ef­fec­tive ser­vice it pro­vides to pa­tients.

The GP prac­tice, based at Cal­cot Med­i­cal Cen­tre in Ham­p­den Road, was one of just two to be crowned out­stand­ing out of 44 as­sessed by the Care Qual­ity Com­mis­sion.

Staff were praised for set­ting an ‘ex­cel­lent ex­am­ple’ fol­low­ing a re­view in April.

In­spec­tors were also im­pressed that GPs had spe­cial in­ter­ests in ob­stet­rics, gy­nae­col­ogy and der­ma­tol­ogy – re­sult­ing in fewer hos­pi­tal re­fer­rals.

And the surgery was ap­plauded for its sup­port for car­ers.

Deputy chief in­spec­tor of gen­eral prac­tice for the CQC, Ruth Rank­ine, said: “We found that The Hall Prac­tice is pro­vid­ing an out­stand­ing ser­vice, par­tic­u­larly for a higher than av­er­age num­ber of pa­tients liv­ing in care and nurs­ing homes, in­clud­ing up to 30 younger pa­tients with ac­quired brain in­jury or ma­jor phys­i­cal dis­abil­ity.”

Dr Ni­cola Turner, part­ner at the prac­tice, told how staff were ‘sur­prised’ but ‘pleased’ to get the top rank­ing, which she at­trib­uted to the ‘great and com­mit­ted team’.

An­net Gamell, of Chiltern Clin­i­cal Com­mis­sion­ing Group, added: “It is a tremen­dous achieve­ment for The Hall Prac­tice to re­ceive this out­stand­ing rat­ing from the CQC.

“It sets an ex­cel­lent ex­am­ple as a prac­tice that con­tin­u­ally strives to de­liver the best ser­vice pos­si­ble and put pa­tient care at the fore­front of ev­ery­thing it does.

“The fact that it is the first prac­tice in Buck­ing­hamshire to achieve this rat­ing is one of which the staff should be very proud.”

DE­LIGHT:

Mem­bers of The Hall Prac­tice which has be­come the first in Bucks to be ranked out­stand­ing by the CQC

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