Surgery’s team is ‘outstanding’
First GPs in county to gain top rating
A GP surgery has become the first in Bucks to win an ‘outstanding’ rating from a health watchdog.
The Hall Practice in Chalfont St Peter earned a glowing report for the caring and effective service it provides to patients.
The GP practice, based at Calcot Medical Centre in Hampden Road, was one of just two to be crowned outstanding out of 44 assessed by the Care Quality Commission.
Staff were praised for setting an ‘excellent example’ following a review in April.
Inspectors were also impressed that GPs had special interests in obstetrics, gynaecology and dermatology – resulting in fewer hospital referrals.
And the surgery was applauded for its support for carers.
Deputy chief inspector of general practice for the CQC, Ruth Rankine, said: “We found that The Hall Practice is providing an outstanding service, particularly for a higher than average number of patients living in care and nursing homes, including up to 30 younger patients with acquired brain injury or major physical disability.”
Dr Nicola Turner, partner at the practice, told how staff were ‘surprised’ but ‘pleased’ to get the top ranking, which she attributed to the ‘great and committed team’.
Annet Gamell, of Chiltern Clinical Commissioning Group, added: “It is a tremendous achievement for The Hall Practice to receive this outstanding rating from the CQC.
“It sets an excellent example as a practice that continually strives to deliver the best service possible and put patient care at the forefront of everything it does.
“The fact that it is the first practice in Buckinghamshire to achieve this rating is one of which the staff should be very proud.”
Members of The Hall Practice which has become the first in Bucks to be ranked outstanding by the CQC