‘Failure to communicate effectively’
A REPORT has been published which is based on complaints about the HS2 project.
The report, published by the Parliamentary and Health Service Ombudsman on Friday, November 27, is based on an analysis of how HS2 Ltd dealt with the communications of one area during phase one, which the Ombudsman describes as falling “below reasonable standards.”
It follows a Standing Orders Committee meeting in the House of Commons on Wednesday, November 25, which investigated additions to the Hybrid Bill, which grants permission for work to begin on the project.
MP Lindsay Hoyle, who chaired the committee, described HS2 Ltd’s compilation of the Environmental Statement documents as an “absolute shambles,” because 77 pages used incorrect information on surveys into bat populations.
As well as this, a Freedom of Information request by Jim Conboy of the Chesham Society recently uncovered that HS2 Ltd had provided incorrect traffic information in its original Environmental Statement concerning the capacity at the A413 and B485 roundabout.
New figures show the predicted morning peak queue on the B485, which includes traffic estimates for the year 2021 as well the projected amount of HS2 traffic, has increased from two to 97 vehicles.
MP Cheryl Gillan said: “The last couple of weeks have demonstrated HS2 Ltd’s consistent failure to communicate effectively, provide accurate and timely information, and engage fully with affected communities.
“The report today demonstrates how a delay in communications and a lack of thorough engagement can cause detrimental long-term effects to people’s lives and their wider community.
“This report also reflects the experience of many of my constituents. I hope that Parliament will continue to hold HS2 Ltd to account, as suggested in the report, to ensure that these failures do not happen again.”