CLEAN BILL OF HEALTH FOR HOSPITAL
Wexham Park Hospital gets a huge boost from CQC inspection
WEXHAM Park Hospital has received a huge boost after an inspection described it as ‘the most impressive example of improvement that the CQC has ever seen’.
The hospital, which serves people living in South Bucks and Slough, was inspected in October 2015 by the Care Quality Commission and was judged on its safety, effectiveness, care, responsiveness to people’s needs and its leadership.
In 2014 it had been placed into special measures by the CQC after it was found to be inadequate and was told it must improve.
Inspectors at the time raised serious concerns about bullying, racial harassment, and clinicians appearing to work against each other rather than as a team. In order for improvements to be made, it became part of Frimley Park Hospital NHS Foundation Trust, and its most recent inspection showed that standards had been raised.
Staff were able to demonstrate improvement across the board with six services rated as good and two, critical care and urgent and emergency services, achieved the highest possible rating of ‘outstanding’.
The innovation of the critical care team and the improved leadership were two aspects leading to the outstanding score for the critical care team.
Their practice was focused on meeting the individual needs of patients under exceptional circumstances.
Across the site, inspectors recognised the culture shift where staff are proud to work at the hospital and delivered care in line with the hospital’s vision and values. More student nurses continued their employment with the hospital when their training ended and staff are far more likely to recommend the hospital as a place to work and as a place to receive care.
Inspectors described staff as a ‘positive and ambitious’ workforce.
Frimley Health chief executive Sir Andrew Morris said: “It’s an amazing result and testament to the hard work of staff across Wexham Park who are really committed to making the hospital somewhere they could be proud to be part of, delivering the kind of care they would want for their own family.
“We are pleased to be in a position where the CQC can give positive reassurance to the communities we serve that we deliver safe, caring and effective care.
“We know that there are still things to improve – and the CQC’s report has helped us focus on our plan for the next 12 months.”
Staff at Wexham Park Hospital