Wex­ham Park Hos­pi­tal gets a huge boost from CQC in­spec­tion

Buckinghamshire Advertiser - - FRONT PAGE - by Jack Abell jack.abell@trin­i­tymir­ Twit­ter: @Jack­_84_A­bell

WEX­HAM Park Hos­pi­tal has re­ceived a huge boost af­ter an in­spec­tion de­scribed it as ‘the most im­pres­sive ex­am­ple of im­prove­ment that the CQC has ever seen’.

The hos­pi­tal, which serves peo­ple liv­ing in South Bucks and Slough, was in­spected in Oc­to­ber 2015 by the Care Qual­ity Com­mis­sion and was judged on its safety, ef­fec­tive­ness, care, re­spon­sive­ness to peo­ple’s needs and its lead­er­ship.

In 2014 it had been placed into spe­cial mea­sures by the CQC af­ter it was found to be in­ad­e­quate and was told it must im­prove.

In­spec­tors at the time raised se­ri­ous con­cerns about bul­ly­ing, racial ha­rass­ment, and clin­i­cians ap­pear­ing to work against each other rather than as a team. In or­der for im­prove­ments to be made, it be­came part of Frim­ley Park Hos­pi­tal NHS Foun­da­tion Trust, and its most re­cent in­spec­tion showed that stan­dards had been raised.

Staff were able to demon­strate im­prove­ment across the board with six ser­vices rated as good and two, crit­i­cal care and ur­gent and emer­gency ser­vices, achieved the high­est pos­si­ble rat­ing of ‘out­stand­ing’.

The in­no­va­tion of the crit­i­cal care team and the im­proved lead­er­ship were two aspects lead­ing to the out­stand­ing score for the crit­i­cal care team.

Their prac­tice was fo­cused on meet­ing the in­di­vid­ual needs of pa­tients un­der ex­cep­tional cir­cum­stances.

Across the site, in­spec­tors recog­nised the cul­ture shift where staff are proud to work at the hos­pi­tal and de­liv­ered care in line with the hos­pi­tal’s vi­sion and val­ues. More stu­dent nurses con­tin­ued their em­ploy­ment with the hos­pi­tal when their train­ing ended and staff are far more likely to rec­om­mend the hos­pi­tal as a place to work and as a place to re­ceive care.

In­spec­tors de­scribed staff as a ‘pos­i­tive and am­bi­tious’ work­force.

Frim­ley Health chief ex­ec­u­tive Sir An­drew Mor­ris said: “It’s an amaz­ing re­sult and tes­ta­ment to the hard work of staff across Wex­ham Park who are re­ally com­mit­ted to mak­ing the hos­pi­tal some­where they could be proud to be part of, de­liv­er­ing the kind of care they would want for their own fam­ily.

“We are pleased to be in a po­si­tion where the CQC can give pos­i­tive re­as­sur­ance to the com­mu­ni­ties we serve that we de­liver safe, car­ing and ef­fec­tive care.

“We know that there are still things to im­prove – and the CQC’s re­port has helped us fo­cus on our plan for the next 12 months.”

Staff at Wex­ham Park Hos­pi­tal

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