Po­ten­tial of shops boosted by academy train­ing from new course

Buckinghamshire Advertiser - - COMMUNITY -

Thanks to fund­ing from Health Education Thames Val­ley, staff at Ren­nie Grove Hospice Care and Willen Hospice will un­der­take a six­month course de­vel­oped by Buck­ing­hamshire New Univer­sity, The Clare Foun­da­tion and John Lewis High Wy­combe.

Dubbed the ‘Retail Academy,’ the six mod­ules will be de­liv­ered by lec­tur­ers from Bucks New Univer­sity and se­nior staff mem­bers from Ren­nie Grove at The Clare Foun­da­tion from Jan­uary un­til June.

Del­e­gates will also ben­e­fit from a day-long train­ing work­shop at John Lewis in High Wy­combe.

The course has been de­signed specif­i­cally for the vol­un­tary sec­tor and is aimed at en­sur­ing that shops be­long­ing to the two char­i­ties are as ef­fec­tive as pos­si­ble, fo­cus­ing on aspects such as lead­er­ship skills, man­ag­ing vol­un­teers and mer­chan­dis­ing.

Ren­nie Grove Hospice Care wel­comes the com­pre­hen­sive train­ing pack­age for all their shop man­agers and as­sis­tant man­agers across their 24 shops.

Ren­nie Grove’s di­rec­tor of retail and trad­ing Deborah Gould said: “Our 24 shops and other retail ini­tia­tives are tasked with bring­ing in over £2mil­lion.

“The Academy of­fers an ex­cel­lent op­por­tu­nity for new and ex­ist­ing man­agers to max­imise the in­comegen­er­at­ing po­ten­tial of their spe­cific shop. It will help them un­der­stand what sells well and how to op­ti­mise those trends through ef­fec­tive lead­er­ship, mar­ket­ing and busi­ness de­vel­op­ment. We’re thrilled to have this op­por­tu­nity – and all at no cost to the char­ity thanks to our gen­er­ous fun­ders and part­ners.”

Prin­ci­pal lec­turer in ad­vanced and con­tin­u­ing pro­fes­sional

vis­ual de­vel­op­ment Dr Les­ley Bridges and Dean for en­ter­prise and busi­ness man­age­ment Dr Re­becca Chandler-Wilde head the course for Bucks New Univer­sity.

Dr Bridges said: “The pro­gramme has been de­vel­oped for man­agers work­ing in the char­i­ta­ble retail sec­tor. It aims to en­hance and de­velop man­agers’ knowl­edge and skills of lead­er­ship and busi­ness man­age­ment in or­der to re­spond ef­fec­tively to the chal­lenges faced in the char­i­ta­ble sec­tor.”

Com­mu­nity li­ai­son co­or­di­na­tor at John Lewis High Wy­combe Dawn Stokoe said: “We are de­lighted to have this op­por­tu­nity to share our skills and ex­per­tise in shop keep­ing and ex­cel­lence in cus­tomer ser­vice.”

Martin Thorn­ton of The Clare Foun­da­tion, said he hoped should the course prove suc­cess­ful it may be ex­tended to in­clude other char­i­ties.

He added: “The Clare Foun­da­tion’s rai­son d’être is to help char­i­ties work in a more busi­nesslike fash­ion so this pro­ject is a nat­u­ral fit for us.”

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.