Care home failed to act on call for improvement
Inspectors found ‘continued breaches of Health and Social Care Act’
A GERRARDS Cross care home has been warned it could be shut down if no improvement is made after it was placed in special measures.
A review carried out in February by the CQC found that Buckingham House, on Oxford Road, falls down in a number of key areas and was found to be inadequate overall.
On their website Buckingham House state the home ‘is designed for the practice of dementia care’.
CQC inspectors ruled the service was not safe or well led, branding those two areas as ‘inadequate’.
A full report, which was published on April 12, also found that the care home requires improvement under its ‘effective’, ‘caring’ and ‘responsive’ headings.
The CQC previously inspected the care home in September and October last year and found ‘the service was not meeting the requirements of the regulations at the time’.
During this inspection, there was found to be a number of breaches of the Health and Social Care Act 2008.
The overall summary reads: “We asked the provider to send us an action plan detailing how they intended to improve.
“The provider told us the actions would be completed by 30 January 2016. At this inspection we checked if appropriate improvements had been made. We found continued breaches in the Health and Social Care Act 2008.”
There was also a breach of the Care Quality Commission (Registration) Regulations 2009. The report found that the registered manager ‘had not worked in the service for some time’ and that ‘people were not protected from avoidable harm.’
The summary added: “Medicines were not managed and stored in a safe way, which led to people not being given medicine prescribed and their health and welfare being affected adversely.
“People were not always supported with the care they required as care plans did not always reflect their current needs.
“The service was not well-led; it had not had a stable management structure in place, although recent changes to management had had a positive impact.
“However, the provider told us that they would complete a number of actions by the 30 January 2016 to improve people’s care. We found that these actions had not been completed in full.”
But inspectors reviewed that staff ‘were knowledgeable about people living at Buckingham House, and we noted some good interaction between people and staff’.
A spokesperson for the Maria Mallaband Care Group, who run Buckingham House, said: “Senior managers are supporting staff at Buckingham House in order to ensure that the necessary improvements are made and sustained.
“We look forward to demonstrating this when CQC next visit.”
Visit www.cqc.org.uk/ location/ 1-1575858963 to read the full report.