Care home failed to act on call for im­prove­ment

In­spec­tors found ‘con­tin­ued breaches of Health and So­cial Care Act’

Buckinghamshire Advertiser - - NEWS - by Tom Her­bert tom.her­bert@trin­i­tymir­ror.com Twit­ter: @TRHer­bert

A GERRARDS Cross care home has been warned it could be shut down if no im­prove­ment is made af­ter it was placed in spe­cial mea­sures.

A re­view car­ried out in Fe­bru­ary by the CQC found that Buck­ing­ham House, on Ox­ford Road, falls down in a num­ber of key ar­eas and was found to be in­ad­e­quate over­all.

On their web­site Buck­ing­ham House state the home ‘is de­signed for the prac­tice of de­men­tia care’.

CQC in­spec­tors ruled the ser­vice was not safe or well led, brand­ing those two ar­eas as ‘in­ad­e­quate’.

A full re­port, which was pub­lished on April 12, also found that the care home re­quires im­prove­ment un­der its ‘ef­fec­tive’, ‘car­ing’ and ‘re­spon­sive’ head­ings.

The CQC pre­vi­ously in­spected the care home in Septem­ber and Oc­to­ber last year and found ‘the ser­vice was not meet­ing the re­quire­ments of the reg­u­la­tions at the time’.

Dur­ing this in­spec­tion, there was found to be a num­ber of breaches of the Health and So­cial Care Act 2008.

The over­all sum­mary reads: “We asked the provider to send us an ac­tion plan de­tail­ing how they in­tended to im­prove.

“The provider told us the ac­tions would be com­pleted by 30 Jan­uary 2016. At this in­spec­tion we checked if ap­pro­pri­ate im­prove­ments had been made. We found con­tin­ued breaches in the Health and So­cial Care Act 2008.”

There was also a breach of the Care Qual­ity Com­mis­sion (Reg­is­tra­tion) Reg­u­la­tions 2009. The re­port found that the reg­is­tered man­ager ‘had not worked in the ser­vice for some time’ and that ‘peo­ple were not pro­tected from avoid­able harm.’

The sum­mary added: “Medicines were not man­aged and stored in a safe way, which led to peo­ple not be­ing given medicine pre­scribed and their health and wel­fare be­ing af­fected ad­versely.

“Peo­ple were not al­ways sup­ported with the care they re­quired as care plans did not al­ways re­flect their cur­rent needs.

“The ser­vice was not well-led; it had not had a stable man­age­ment struc­ture in place, although re­cent changes to man­age­ment had had a pos­i­tive im­pact.

“How­ever, the provider told us that they would com­plete a num­ber of ac­tions by the 30 Jan­uary 2016 to im­prove peo­ple’s care. We found that th­ese ac­tions had not been com­pleted in full.”

But in­spec­tors re­viewed that staff ‘were knowl­edge­able about peo­ple liv­ing at Buck­ing­ham House, and we noted some good in­ter­ac­tion be­tween peo­ple and staff’.

A spokesper­son for the Maria Mal­la­band Care Group, who run Buck­ing­ham House, said: “Se­nior man­agers are sup­port­ing staff at Buck­ing­ham House in or­der to en­sure that the nec­es­sary im­prove­ments are made and sus­tained.

“We look for­ward to demon­strat­ing this when CQC next visit.”

Visit www.cqc.org.uk/ lo­ca­tion/ 1-1575858963 to read the full re­port.

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