Clear winners for good service
A CHESHAM company has been announced as the winner of a prestigious award.
The Window Film Company, based in Asheridge Road, came first in the Excellence in Customer Service category at the annual Bucks Business Awards 2016, scooping the award ahead of a record number of entrants.
The Window Film Company is among the industry leaders in the supply and installation of window film as well as the printing and fitting of full colour graphics and other decorative solutions.
Entering the awards is an in depth process which involves providing of a business plan, details of financial performance and evidence to support any statements or claims made within the application.
Successful entrants are then subject to a visit from an independent judge, who spent time speaking to members of staff from each of The Window Company’s individual departments, allowing for a full understanding and appreciation of exactly how the company operates with regard to customer service.
In talking of the process company founder and managing director Micky Calcott said: “The entry process required us to closely examine the way we do things. It was a hugely worthwhile exercise as it allowed us to recognise exactly what we are doing well.
“It also provided an opportunity for us to identify things that we could improve upon. I’m really pleased that the judges recognised the hard work and effort we continue to put in.
“I’m incredibly proud of my colleagues and I’m delighted that their commitment has resulted in the winning of this award. We’ll take some time to enjoy the success, but work is already underway to make sure that we continue to improve and to deliver the best possible service to each and every one of our customers.”
The Window Film Company was established in 1998 and has had a base in Buckinghamshire ever since.
The company also has premises in Clerkenwell, London and employs 28 full time staff.
Mr Calcott added: “Having grown up in Chesham, I’m delighted that I’ve established my business in the town. We’re now very much a nationwide company, but our heart is definitely here. We’re delighted with this recognition, and are proud to have flown the flag for Chesham in the 2016 Bucks Business Awards.
“Business is thriving in the area and I’m incredibly proud to contribute the success of the area with The Window Film Company.”
Scoop: The Window Film Company with the Excellence in Service award