Clear win­ners for good ser­vice

Buckinghamshire Advertiser - - BUSINESS -

A CHE­SHAM com­pany has been an­nounced as the win­ner of a pres­ti­gious award.

The Window Film Com­pany, based in Ash­eridge Road, came first in the Ex­cel­lence in Cus­tomer Ser­vice cat­e­gory at the an­nual Bucks Busi­ness Awards 2016, scoop­ing the award ahead of a record num­ber of en­trants.

The Window Film Com­pany is among the in­dus­try lead­ers in the sup­ply and in­stal­la­tion of window film as well as the print­ing and fit­ting of full colour graph­ics and other dec­o­ra­tive so­lu­tions.

En­ter­ing the awards is an in depth process which in­volves pro­vid­ing of a busi­ness plan, de­tails of fi­nan­cial per­for­mance and ev­i­dence to sup­port any state­ments or claims made within the ap­pli­ca­tion.

Suc­cess­ful en­trants are then sub­ject to a visit from an in­de­pen­dent judge, who spent time speak­ing to mem­bers of staff from each of The Window Com­pany’s in­di­vid­ual de­part­ments, al­low­ing for a full un­der­stand­ing and ap­pre­ci­a­tion of ex­actly how the com­pany op­er­ates with re­gard to cus­tomer ser­vice.

In talk­ing of the process com­pany founder and man­ag­ing di­rec­tor Micky Cal­cott said: “The entry process re­quired us to closely ex­am­ine the way we do things. It was a hugely worth­while ex­er­cise as it al­lowed us to recog­nise ex­actly what we are do­ing well.

“It also pro­vided an op­por­tu­nity for us to iden­tify things that we could im­prove upon. I’m re­ally pleased that the judges recog­nised the hard work and ef­fort we con­tinue to put in.

“I’m in­cred­i­bly proud of my col­leagues and I’m de­lighted that their com­mit­ment has re­sulted in the win­ning of this award. We’ll take some time to en­joy the suc­cess, but work is al­ready un­der­way to make sure that we con­tinue to im­prove and to de­liver the best pos­si­ble ser­vice to each and ev­ery one of our cus­tomers.”

The Window Film Com­pany was es­tab­lished in 1998 and has had a base in Buck­ing­hamshire ever since.

The com­pany also has premises in Clerken­well, Lon­don and em­ploys 28 full time staff.

Mr Cal­cott added: “Hav­ing grown up in Che­sham, I’m de­lighted that I’ve es­tab­lished my busi­ness in the town. We’re now very much a na­tion­wide com­pany, but our heart is def­i­nitely here. We’re de­lighted with this recog­ni­tion, and are proud to have flown the flag for Che­sham in the 2016 Bucks Busi­ness Awards.

“Busi­ness is thriv­ing in the area and I’m in­cred­i­bly proud to con­trib­ute the suc­cess of the area with The Window Film Com­pany.”

Scoop: The Window Film Com­pany with the Ex­cel­lence in Ser­vice award

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