Care home taken out of special measures as rating improves
CQC judges Sistine Manor to be ‘good’, praising changes within staff and culture
A CARE home which had been warned it would face closure unless urgent improvements were made has been taken out of special measures.
Sistine Manor Care Home, which provides residential care for adults with learning difficulties, has received a ‘good’ rating from the Care Quality Commission (CQC).
Inspectors judged the home to be ‘good’ in four key areas, finding it safe, effective, caring and responsive.
But they did raise concerns over how the care home is led, ruling that it ‘requires improvement’ as there was no manager in place at the time of the inspection.
The healthcare watchdog had previously ruled the home to be ‘inadequate’ after they discovered a catalogue of maintenance issues.
Inspectors also raised concerns about residents’ dignity and about them being ‘deprived of their liberty’ and placed the home in special measures in April 2015.
Another inspection carried out in March this year found there to be little improvement and the home remained ‘inadequate’.
But the CQC returned at the end of May and found ‘major improvements’ had been made.
The report reads: “At previous inspections, we raised concerns about poor culture within the service.
“This included poor staff practice and lack of dignity and respect shown towards people living at Sistine Manor.
“Since our last inspection, changes had occurred within the staff team which resulted in a culture shift.
“We now found staff were working together to achieve the same goal of improving the life of people living at Sistine Manor and wanting to learn and improve.”
A spokesperson for Reach, who run the site, said: “We are pleased that the changes and improvements at Sistine Manor have been recognised by the CQC inspectors and reflected in the new report with a rating of ‘good’.
“We are committed to continuing on our journey to strive for ‘outstanding’ as we learn lessons and embrace change, to offer the individuals who live there the very best support, environment and a bright future.”