Fired for hang­ing up on a 999 cry for help

Vic­tim was raped af­ter con­trol room han­dler ter­mi­nated her call

Buckinghamshire Advertiser - - NEWS -

In De­cem­ber 2013, a 999 call came in from a vul­ner­a­ble mem­ber of the pub­lic which was taken by Gail Daniels-Ekarte, who was work­ing as a con­trol room call han­dler for Thames Val­ley Po­lice at the Mil­ton Keynes con­trol room.

The caller was a fe­male mem­ber of the pub­lic re­port­ing she was in dan­ger.

Af­ter five and a min­utes the call half was ter­mi­nated by the call han­dler, no re­sources were de­ployed.

Later that day, Thames Val­ley Po­lice re­ceived a fur­ther call re­port­ing, that the woman had been raped.

At the hear­ing it was found that Ms Daniel­sEkarte failed to deal with the call ap­pro­pri­ately and did not fol­low TVP poli­cies and guide­lines.

Ms Daniels-Ekarte was dis­missed with­out no­tice on Wed­nes­day, Au­gust 10 fol­low­ing a gross mis­con­duct hear­ing.

This hear­ing was as a re­sult of Thames Val­ley Po­lice re­fer­ring the mat­ter to the IPCC.

A sub­se­quent IPCC in­ves­ti­ga­tion rec­om­mended there was a case to an­swer for gross mis­con­duct.

Ms Daniels-Ekarte has a right to ap­peal this de­ci­sion.

As­sis­tant Chief Con­sta­ble Dave Hard­cas­tle, Head of Op­er­a­tions for Thames Val­ley Po­lice, said: “We have dis­missed a mem­ber of staff as they failed to re­spond ap­pro­pri­ately to what was a clear call for help from a mem­ber of the pub­lic.

“At Thames Val­ley Po­lice we ex­pect the high­est of stan­dards from our staff and of­fi­cers. Sadly the in­di­vid­ual’s ac­tions in this case fell very far be­low the stan­dard of what we ex­pect.”

Ruz­gas Ziluina, 40, of Odessa Road, Lon­don, was sen­tenced to seven years’ im­pris­on­ment for one count of rape and placed on the sex­ual of­fend­ers reg­is­ter. The of­fence took place in Ox­ford­shire.

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