Fam­ily awarded £30k af­ter bug ru­ined hol­i­day

Thir­teen hit with sick­ness in five-star re­sort

Buckinghamshire Advertiser - - NEWS -

A FAM­ILY of 15 has been awarded £30,000 com­pen­sa­tion af­ter all but two of them were hit by a crip­pling stom­ach bug dur­ing a five star hol­i­day.

Brian and Pamela Pilling, from Che­sham, jet­ted off on a £17,000 hol­i­day to Sharm el Sheikh, Egypt, in Au­gust 2015 on a hol­i­day booked through Thom­son.

But within days they were both struck by down by sick­ness, stom­ach cramps, di­ar­rhoea and fever, which be­came so se­vere doc­tors placed them on drips.

They were pre­scribed med­i­ca­tions for acute gas­troen­teri­tis and de­hy­dra­tion and re­mained se­verely un­well - de­spite spend­ing £700 on doc- tor’s fees.

Over the course of their two-week stay at Sea Club Re­sort, other mem­bers of the party started to ex­pe­ri­ence sim­i­lar symp­toms.

All 13 were still ill when they flew home, with some un­able to re­turn to work for days.

Re­tired Mr Pilling said he ‘wishes we had never gone’, and added: “One very ex­pen­sive hol­i­day ru­ined.”

Mr Pilling and his wife were also forced to can­cel a planned hol­i­day to France in Septem­ber 2015 as their GP feared they were still too weak to travel.

For­tu­nately all fam­ily mem­bers have now made a full re­cov­ery, but Mr Pilling be­lieves it was poor food hy­giene.

He said: “All the food seemed to be of quite good qual­ity. but my son-in-law spot­ted some chicken that still looked pink at the bar­be­cue.

“As the area was dimly lit, we only no­ticed the colour of the meat af­ter most of the fam­ily had al­ready eaten.

“We were also con- cerned by the num­ber of spar­rows fly­ing around and in the beach restau­rant. Al­though the restau­rant was cov­ered and sur­rounded by net­ting, the birds had an al­ways open en­trance to fly in and out of and were al­ways seen around any un­cov­ered food.”

Solicitor Sue Robin­son, of Your Hol­i­day Claims, a di­vi­sion of Farn­worth Rose So­lic­i­tors, han­dled all 13 claims for com­pen­sa­tion on a no win no fee ba­sis, se­cur­ing a £29,850 set­tle­ment.

She said: “I am over- joyed that I was able to help Brian, Pamela and their fam­ily ob­tain com­pen­sa­tion af­ter such a dread­ful ex­pe­ri­ence at Sea Club Re­sort.

“Through­out 2015 and in 2016, we were in­un­dated with en­quiries from stricken Sea Club guests. Many had suf­fered gas­tric ill­ness symp­toms, like the Pillings, and faced out of pocket ex­penses for med­i­cal care or missed days at work on their re­turn home.

“Un­for­tu­nately, many hol­i­day­mak­ers sim­ply re­main un­aware that if they suf­fer from ill­ness on a pack­age hol­i­day due to neg­li­gence on be­half of the tour op­er­a­tor, a claim for com­pen­sa­tion can be made from right here in the UK.

“I strongly urge any­one who has fallen foul of hy­giene stan­dards on a pack­age hol­i­day within the past three years to come for­ward and con­tact Your Hol­i­day Claims for ex­pert le­gal ad­vice and sup­port.”

Thom­son had not com­mented as we went to press.

‘Ru­ined hol­i­day’: Mem­bers of the Pilling fam­ily who were struck down with ill­ness in Egypt; (be­low) Brian and Pamela Pilling

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