App’s Ex­tra help to dis­abled driv­ers

Bea­cons­field’s fa­cil­i­ties one of first to of­fer ser­vice

Buckinghamshire Advertiser - - NEWS -


Ex­tra Ser­vices will be­come the first mo­tor­way ser­vice provider to of­fer as­sist-Mi to their cus­tomers, al­low­ing them to com­mu­ni­cate di­rectly with Ex­tra staff to en­quire about fa­cil­i­ties, ask ques­tions and/or re­quest the as­sis­tance they need on ar­rival to ac­cess food and an­cil­lary brands on-site.

As­sist-Mi will be avail­able to use at the groups’ seven ser­vice ar­eas that op­er­ate un­der the Ex­tra um­brella brand (Bal­dock, Bea­cons­field, Black­burn, Cambridge, Cob­ham, Cul­lomp­ton and Peter- bor­ough) from early morn­ing un­til late even­ing and it is a free ser­vice.

The as­sist-Mi app can also help users nav­i­gate their way to their near­est ser­vices, as well as ‘ chat’ via mes­sag­ing to staff be­fore they turn up, en­abling any help they need to be avail­able on ar­rival.

Neil Her­ron, co-founder of as­sist-Mi, said: “This is an ex­tremely ex­cit­ing part­ner­ship for as­sist-Mi and all its cus­tomers.

“Users trav­el­ling across the UK will now be able to get the be­spoke ser­vice they need to be as in­de­pen­dent as pos­si­ble in the most ac­ces­si­ble mo­tor­way ser­vice area in the UK.”

An­drew Long, chief ex­ec­u­tive of­fi­cer of Ex­tra Mo­tor­way Ser­vices, added: “We want to give the best pos­si­ble ex­pe­ri­ence to our cus­tomers vis­it­ing our ser­vice ar­eas and we are thrilled to be work­ing with as­sist-Mi to en­sure we of­fer ex­cep­tional cus­tomer ser­vice to those who may need an ex­tra help­ing hand.

“We look for­ward to work­ing closely with as­sist-Mi.”

Cus­tomers can down­load the app on the Ap­ple App Store and the An­droid Play Store.

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