Rachel Broad­bent In­de­pen­dent cof­fee shop owner

The Daily Telegraph - Business - - Business -

As a small cof­fee shop in Abing­don-onThames, we have fur­loughed all of our staff and been lucky enough to qual­ify for the Gov­ern­ment grant scheme and Bounce Back loans. We have been able to cut over­heads con­sid­er­ably, but still have pay­ments that must be met every month.

If we had been un­able to re­open on 4 July, it would have been a huge strug­gle. We have com­pletely re­designed our shop to make sure we have suf­fi­cient so­cial dis­tanc­ing.

We have spent a great deal of money on PPE and have deep cleaned the shop, in­clud­ing a pro­fes­sional dis­in­fec­tion ser­vice. We have done a risk as­sess­ment and will be get­ting all our staff to sign to en­sure ev­ery­one is happy with the work­ing prac­tices.

This has en­tailed a great deal of thought and ex­pense even be­fore we open. The speed at which we were orig­i­nally shut down on Mother’s Day week­end meant we had a large amount of stock on site for a po­ten­tially busy pe­riod.

We go through pe­ri­ods of to­tal op­ti­mism and to­tal de­spair. The re­al­ity is that we will be lim­ited by the num­ber of staff work­ing on site due to safety reg­u­la­tions. Our busi­ness will be very dif­fer­ent to the one that we had three to four months ago, and we will have to learn to adapt.

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