Rachel Broadbent Independent coffee shop owner
As a small coffee shop in Abingdon-onThames, we have furloughed all of our staff and been lucky enough to qualify for the Government grant scheme and Bounce Back loans. We have been able to cut overheads considerably, but still have payments that must be met every month.
If we had been unable to reopen on 4 July, it would have been a huge struggle. We have completely redesigned our shop to make sure we have sufficient social distancing.
We have spent a great deal of money on PPE and have deep cleaned the shop, including a professional disinfection service. We have done a risk assessment and will be getting all our staff to sign to ensure everyone is happy with the working practices.
This has entailed a great deal of thought and expense even before we open. The speed at which we were originally shut down on Mother’s Day weekend meant we had a large amount of stock on site for a potentially busy period.
We go through periods of total optimism and total despair. The reality is that we will be limited by the number of staff working on site due to safety regulations. Our business will be very different to the one that we had three to four months ago, and we will have to learn to adapt.